eRYA by Suria Hot Spring Resort Bentong

探索 eRYA by Suria Hot Spring Resort Bentong
8.3
非常好
基于 220 条评论
由旅行者提供
清洁度

7.9

客房舒适度

8.3

餐食

7.5

地点

7.9

服务和设施

8.1

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旅行者评论 eRYA by Suria Hot Spring Resort Bentong

每页评论数
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40
顾客评论
Atul W.
icon-origin-TRAVELOKA
8.5
/10
评论于 239几周前
Happy with my staycation for a night. Villas cleanliness and big space as expected. Helpful and efficient technician. Good jacuzzi and love the spa jet. But padi restaurant is closed. No breakfast no dinner. Must out for food or cook by yourself. Front desk staff was polite and patient attitude. Resort surrounding area need to be upgraded.
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siti n. a. a.
icon-家庭
家庭
icon-origin-TRAVELOKA
8.8
/10
评论于 328几周前
had a pleasant stays, free and 24 hrs access to hot spring. there are activities can be arranged by hotel but we haven't managed to try it out.
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Accommodation's Reply
14 Feb 2020
尊敬的Siti女士: 感谢您抽出宝贵时间给我们撰写点评并给予我们支持。没有什么比看到满意客人的评价更让我们感到高兴的了。我谨代表ēRYAbySURIA文冬温泉酒店团队,对您的积极反馈表示最诚挚的谢意。 我们很高兴得知酒店的方方面面都为您提供了优质的服务,并让您享受到我们提供的所有舒适设施。我们有责任确保每位客人在ēRYAbySURIA文冬温泉酒店都能尽情享受住宿体验。 非常感谢您的赞美,我们期待着未来再次欢迎您的到来。希望很快能再次见到您! 此致,祝您一切安好, ēRYAbySURIA文冬温泉酒店全体员工。
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Mohd A. M. A.
icon-家庭
家庭
icon-origin-TRAVELOKA
8.5
/10
评论于 334几周前
Rooms are good. Maybe an upgrade on kitchen. Service is slow. Food could be better.
1人们认为它很有帮助
Accommodation's Reply
12 Jan 2020
亲爱的Alfian, 首先,我们衷心感谢您在ēRYAbySURIA文冬温泉酒店 (ēRYAbySURIA Hot Spring Bentong) 的入住体验,并留下了如此慷慨的反馈。我们很高兴得知您入住愉快,并对我们的客房感到满意。然而,我们谨代表团队,就因餐饮维护问题造成的不便向您致以诚挚的歉意。我们想告知您,我们已认真考虑了所有问题。请放心,我们已将餐饮维护问题反馈给所有团队成员,以便日后采取行动并改进。我们将努力确保宾客服务质量的提升,避免再次发生类似的问题。对于我们因自身疏忽造成的不便,我们深表歉意,并希望未来有机会再次欢迎您。 ēRYAbySURIA文冬温泉酒店 (ēRYAbySURIA Bentong) 全体员工,谨致问候,保重。
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ANANTH
icon-家庭
家庭
icon-origin-TRAVELOKA
6.3
/10
评论于 336几周前
Need to improve on cleanliness. Check to keep the toilets clean -When I checked in the room it was strewn with hair strands near shower, tap, sink etc. Management is so particular about Check-in only at 3pm & Check out is 12 noon. Why cant you assure to check the rooms whether they r in order?
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Accommodation's Reply
12 Jan 2020
尊敬的 Ananth 医生: 感谢您抽出宝贵时间撰写关于您在 ēRYAbySURIA 文冬温泉酒店的入住体验的评论。我们感谢您的坦诚评论,并对您未能达到您的期望深表歉意。我们谨代表团队,就因清洁、维护和餐饮服务不尽如人意而造成的不便向您致以诚挚的歉意。我们谨此告知您,我们已认真考虑了所有问题。请放心,我们已将客房清洁问题反馈给所有团队成员,以便日后采取行动并改进。我们将努力确保服务质量的提升,避免再次发生类似的问题。对于我们造成的不便,我们深表歉意,并希望未来有机会再次欢迎您光临。 此致,敬请保重,ēRYAbySURIA 文冬团队
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Goh C. Y.
icon-家庭
家庭
icon-origin-TRAVELOKA
5.7
/10
评论于 339几周前
The breakfast was horrible. It is as good as not serving. Was there 3 year ago and still no improvement. Room was dirty too.
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SOFIA H. B. M. M.
icon-家庭
家庭
icon-origin-TRAVELOKA
8.5
/10
评论于 342几周前
Bilik selesa tetapi perlu memperbaiki menu sarapan pagi dengan mempelbagaikan menu, tingkatkan kebersihan tandas & kafe serta kolam yang sedikit berlumut.
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Mohd H.
icon-商业
商业
icon-origin-TRAVELOKA
6.0
/10
评论于 352几周前
the taste of the foods I ordered are terrible. room cleaning quite late. breakfast not so variety and its taste so-so.
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Mohamad A. M.
icon-家庭
家庭
icon-origin-TRAVELOKA
8.5
/10
评论于 382几周前
The staff were very good and attentive. Facilities are new and properly maintained.
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Tsui W. N.
icon-家庭
家庭
icon-origin-TRAVELOKA
9.0
/10
评论于 385几周前
Upside: Friendly and helpful staffs. Nice facilities, especially pools! Nice and peaceful surrounding but away from town and basic amenities. Downside: Cleanliness really needs to be improved. Driving at night to/fro resort could be dangerous and scary with no street lights along the road.
1人们认为它很有帮助
Mohd A.
icon-家庭
家庭
icon-origin-TRAVELOKA
9.0
/10
评论于 385几周前
good service, clean hotel room and the hot springs are nice and hot
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zanariah binti abu kassaim
icon-家庭
家庭
icon-origin-TRAVELOKA
9.7
/10
评论于 387几周前
Bilik bersih dan selesa, sarapan yang sedap, staff yang sangat membantu dan pasti akan datang lagi!
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Koay Y. L.
icon-浪漫
浪漫
icon-origin-TRAVELOKA
9.7
/10
评论于 391几周前
Excellence place to stay and explore
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MOHAMAD Z. B. I.
icon-家庭
家庭
icon-origin-TRAVELOKA
8.5
/10
评论于 393几周前
Staf hotel yang mesra dan responsif, bilik yang selesa hanya kolam renang airnya sedikit berbau. Secara keseluruhannya memuaskan.
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Rozaini Bin Ahmad
icon-家庭
家庭
icon-origin-TRAVELOKA
8.5
/10
评论于 401几周前
This is my second time hen to Suria hotspring and the satisfaction is good. Always the min reason me and families going there because of the hotspring and the calmness.
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Azlin A.
icon-origin-TRAVELOKA
8.5
/10
评论于 402几周前
The perfect place for a quick getaway.
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Ellyzah b. I.
icon-家庭
家庭
icon-origin-TRAVELOKA
8.8
/10
评论于 403几周前
This resort suitable for family vacations. There’s are many facilities & games such ping pong, carrom, badminton, play room & playground. My kids enjoyed the swimming pool very much.. the environment so relaxing & inside the forests
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Jayhern C.
icon-家庭
家庭
icon-origin-TRAVELOKA
5.1
/10
评论于 403几周前
Rundown hotel, the aircond covered by spider web when i enter the room, broken towel provided, bed sheet provided is with stain. Only Hot spring is good.
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Azwan Anuar
icon-家庭
家庭
icon-origin-TRAVELOKA
8.7
/10
评论于 403几周前
Semua ok. Boleh ditingkatkan lagi. Overall bersih tapi masih ada ruang untuk menjadi lebih bersih terutama di 1-kafe bunga padi, waktu malam dinding ada lebih dari 30 ekor cicak terutama di dinding belakang cashier dan pintu masuk ke dapur kafe 2- perabot bilik, luar bersih, tapi sebelah dalamnya terutama kabinet petisejuk ber sarang labah dan berdebu, tak di lap 3, lebihkan towel lantai terutama di bilik jakuzi villa.
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Mohd S. B. A.
icon-商业
商业
icon-origin-TRAVELOKA
8.5
/10
评论于 407几周前
Recommend for short stay... a little bit far from nearest town
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Noor Fadinar Binti Abdullah
icon-家庭
家庭
icon-origin-TRAVELOKA
9.4
/10
评论于 410几周前
Got free upgrade to Jacuzzi villa from them! Breakfast is nice and the pool is cleaned! Will definitely come back for short gateway!
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