Staff at the reception counter was so nice and can speak English well. I am staying at level 5 in a private room, and I noticed only my room was there, but still, it was a nice stay except for the part with no lift, so be prepared not to bring a heavy bag like me. 🥹. There is a 7-Eleven nearby, and the hostel itself has a cafe. Please try the pink drink. It's so good!