Stayed here for 2 nights. Location is very cramped which is quite difficult to order Online Transportation. The reception promised us buggy service to take us to the beach, the next day when we ask for buggy, they said, the buggy is not available because other occupant is blocking the buggy access. Very disappointing. Second day stay, we were not given bottled water (they forgot until we call reception at night, and the guy who finally gave us the bottled water shows up in annoyed face). Furthermore, the toothbrush is not replaced with new one on the next day. Terrible. We found out during check out, the female reception fill in the review form herself (she ticked all the good one) which means they don't allow us to complain or review the hotel. I'm not sure if the owner of this villa knows about the staff issue here.