服務態度欠佳，對客人要求愛理不理。 早餐多士嚴重燒焦。 房間除床品交清潔之外，地氈骯髒，厠紙放在地上的廁所刷旁，沒有任何包裝 ，非常 嘔心 反感。房間門的鎖一推便輕易打開 ，根本沒有保安功能。我們的房間也是逃生出口，除了逃生出口的窗之外（逃生出口是連接地面的出口 任何人都可出入），根本冇窗， 因此整晚要開着這個唯一的窗睡覺 ，以致不能安睡。加上整晚亮著出口的綠燈，非常欠佳。

Friendly helpful staff. The food was nice but dinner service had to finish at 7.00 pm on the night I stayed due to it being quiz night which is perfectly understandable. It felt like a real locals establishment.My only criticisms concerned the size of the bathroom towels which were not a bath sheet and the lack of topping up of the shower gel / shampoo container in the cubicle itself.

All good staff excellent

Excellent hosts, room and breakfast

I encountered a staff member who was extremely unprofessional. When I asked for help with a problem, the response was, 'That's your problem, not my problem.' This demonstrates a complete failure in guest relations.

For a one night stay in a pub, it was ok

Great place to stay, very clean, excellent breakfast, real ales, fantastic outdoor space and Craig/Manager was a good host also, i'll be staying again next year on my yearly trip to North Wales, thank you.

Room was clean and confortable, tiwels could b fresher and a little more attentiin to cookin brekkie, location perfect in abergele,overall decent stay staff good.

Excellent room and great breakfast. Will definitely go back again.

Room was spacious, well made up and very clean. We had everything we needed. The staff were lovely and very helpful. Breakfast was great.

Really lovely stay, the room was lovely and cosey and the fish and chips we had in the evening in the bar were delicious. Really friendly host and bar staff will definately be back again.

Great.

Clean room, comfy bed and a great dinner

Bed was comfortable. However the bathroom was dirty with mould in the shower. On arrival there were no towels or toilet roll in the room. But the cleaners basket with dirty cloths and tea and coffee items left on the side table. Breakfast was quite nice. Shame about the dirty cup.

The staff were very helpful and the room was very spacious and clean The food was very good quality would definitely go back.

Very friendly staff, clean and comfortable room and a great breakfast to start the day.

Slept ok bed nosy, tv not working and WiFi not working.

We hada problem with check-in and originally were told we couldn't have a key and they could only guarantee we could get in up until 10am .

could not fault our stay staff, room ,and breakfast were first class

Friendly staff, quality food, large comfortable room!