Although the location is convenient, the room is very clean, the service is really bad ! I booked the airport pick up for my colleague in hotel before one day back. And continuous remind the hotel check the booking. But the driver was came late almost one hour. I book the pick up service for two ways, but the driver told me only one way and I need to pay him right now. This is very bad experience. The hotel person should be retrain.

The hotel is inside a commercial complex that’s safe and secure at all times. It has provides all the necessary facilities that you could expect at the price point.

Hospitality at front desk can be better. Due to a wedding ceremony at hotel, winding up work went on almost whole night. F&B counters were just outside my room and I could not sleep due to noise of men and materials. This spoiled my entire night. Staff was not prompt to help me out. Later, they shifted me to separate room around 2.30am.

Horrible staff behavior. Especially at the reception Ankur, Tried to check in international guests with language barrier and they were rude and uncooperative the entire time. Asked for several documents and then took print outs in the most run down print quality, beating the original purpose of record keeping. Very unusual staff, bell boy came in and dragged one singular bag and walked in to the lift, my guests had to follow him with their own remaining bags Check in was at 2 but Ankur stalled and interrogated till around 2:30-3 , despite telling him we are on a time limit Next morning breakfast was horrible and very stale. Went with the safe option of milk and cereal We wished to speak to the manager on the day but mr. Deepak was no where to be found.

We booked a twin and were given a double. Our train was late, we arrived at 3 am. It took a while to separate the beds and get new bedding. Under the beds was really filthy. We won’t stay there again…

The rooms were very small for 2 adults

no food options, room very small, not easily accessible, taxi finds it difficult to track

I stayed a night here but had a late check out, so let's start with the positives 1) the hotel staff - very friendly and co - operative 2) the breakfast -- not a big spread but decent number of items , the tea is amazing, the best I had in 10 years 3) even though the room is small they made up for it with the washroom, I was surprised to get strong running warm water, they paid attention to small details like leaving a toothbrush and toothpaste for guests plus bottles of drinking water. The negativez The location, even though the location itself is central, this place is situated inside a plaza which makes it difficult and tricky for can drivers or auto rickshaws 2) they lack a restaurant All in all great place to stay for a few days if visiting

Everything was best...

The room lucked fresh air, the bedings dirty and kitchen out dated

Fantastic Hotel , Five Star Stay , Very Neat & Clean Hotel , Well behaved & Very Cooperative Staff, Overall Best Hotel Stay.

Perfect for short stay

Nice hotel in Mumbai

Perfect hotel

relaxing

Air conditioning is not at all working

I stayed there for 3 nights. It was pleasant staying in the hotel. The services were prompt. The property is clean. The breakfast served is good and hygiene that is served in the rooftop. I had a pleasant and safe stay in the hotel.

VERY GOOD

VERY GOOD

EXCELLANT