房間乾淨 充滿日式風情 人員親切有禮

客房整潔，職員友善，當晚趕不及尾班巴士，他們安排員工在車站接車，非常貼心，早晚餐很豐富及美味，溫泉也很寛敞及清潔。晚上7至9時有甜品自助餐及餐飲，水準不錯。

值得再次入住的溫泉旅館！服務非常之好！

晚餐好食，員工有禮，甜品生果都好味，露天風呂亦舒服。全場基本上只有本地人，喜歡寧靜的客人應該會喜歡這裡。

環境優美寧靜，大部分是日本人入住。溫泉設施很好，有大浴場和露天風呂。食物美味，分量足夠。8月入住時，晚餐後，酒店大堂設有小遊戲及小型甜品bar供住客免費享用，是我意料之外的服務。

This is a very nice onsen hotel and staff is friendly and very helpful, but if it wants to be listed on Hotels.com, it should improve the English level of its staff.

Very good service, breakfast and dinner were great

酒店有提供免費交通車到電車車站，也有賣有折扣的纜車來回票到御在所山，風景很好，服務員態度很好，有一位男性服務員可以說中、英語。該地溫泉已有1300年的歷史，碳酸泉的溫泉湯，很不錯。附近午餐的選擇不多，可以請酒店推薦，或是吃完午餐再到湯之山站然後搭車上山。

很傳統的溫泉酒店，很可惜私人風呂只開到晚上9:30， 早上也不開放的，錯過了私人風呂的經驗！

From Shikanoyu, it's a 5 minute walk to the cable car (called a Ropeway in Japan) that goes to the top of Mt Gozaisho. It's close to the Suzuka race course, and the flower garden Nabana no Sato. It's also within driving distance of Ise Jingu (1 hr 20 minutes), Kyoto (1 hr 30 minutes) and Hikone Castle (1 hr 25 minutes) The staff was extremely friendly and helpful, and the food is what you would expect from a good ryokan in Japan...exquisite. My room was spacious and quiet, and the ofuro and rotemburo were again, just what you would expect from a ryokan. I stayed 6 days, and enjoyed every minute of it.

建物はふるいが設備が整い、楽しめる気配りが充分に感じられた

お部屋が広くてリラックス出来た

The hotel is extremely dirty, the rooms are not in a bad condition they were renovated, but the lobby and the hallways are horrible dirty, bad smells at every corner. The stuff was very mean and unfair, I travel with my 17 y old daughter and at this reservation I made some mistake and checked only one person, I offered to pay for her as well, but they treat me like I was trying to eat and stay

料理がとてもおいしかったです。

料理は朝食も含めてよかったです。

よい

The traditional Japanese breakfast was amazing

食後にロビーで食べることができるスイーツバイキング、大満足でした。

お料理がとても素晴らしかったです！ 今回父親の誕生日のお祝いということで 宿泊させていただきましたが‥ スタッフの対応もとても良く本当に 良い時間を過ごさせていただきました ありがとうございました♪

ロケーションが良かった