Impressed by the thermal pools and swimming pool. They have Turkish bath, sauna which were free and self served. Of coz you can pay to have someone to serve you bath. Rooms a bit dated but so far clean. Balcony looked at the view were stunning! Near to pammukele site and some restaurants nearby which were tasty.

very enjoyable

房间很大，比较新的酒店，很惊喜，视野好，超值

我们是游完棉花堡再赶夜路到酒店的，离棉花堡自驾大约10分钟，总体路况不错，就是快到酒店的一段路比较荒凉，硬着头皮按照谷歌导航顺利找到停车场。酒店设施还是比较新的，因为是淡季，所以客人不算多。房间有浴缸，可以泡温泉。

The thermal pools were fun. It made our stay. It is a large hotel and there is not much around. We had breakfast and dinner at the hotel. It was very busy and not relaxing

Dışardaki sıcak termalin üst tarafı küçük bir alan ,en fazla 6-7 kişi aynı anda bulunabilir. Alt taraf zaten pek kullanımlık değil sadece dekor amaçlı. İçerideki SPA bölümü yeterliydi ve kullanışlıydı.Dışardaki büyük havuz mevsimden dolayı kullanamadık ama yaz döneminde güzel olabilir. Maalesef bulunduğumuz dönemde konaklayan misafir sayısı azdı ve personelde buna orantılı olarak oldukça yetersiz sayıda idi.Oda servisleri ,dış alandaki temizlik ve bakım eksikti. Giriş ve çıkışta valizlerinize yardım edebilecek kimse yoktu. Girişte odamızın yerini sadece tarif ettilerki burası 5 yıldızlı otel standartında olması lazımken. Odalardaki çift kişilik yataklar bugüne kadar gördüğümüz en dar ve standartın en altında olan genişlikte yataklardı ve rahat edemedik. Aslında 1.gün sonunda ayrılmayı düşündük ama ücreti girmeden peşin ödemiştik. Akşam yemeği bankoları uygundu ve çeşitlilik yeterli idi . Sonuç olarak memnun kalmadık ve zaruri olarak 3 günü tamamladık.

This hotel is really beautiful. The spa facilities are basic but well priced for what you receive, all very clean and the staff were so friendly and accommodating. Food was fab, therr was so many options to choose from for both dinner and breakfast and the quality of the food was really good. We only stayed for one day and night but we had a really lovely time and would happily return .

Dışarıdaki termal havuz çok iyiydi, odalar geniş ve ferahti, temizdi, yataklar biraz rahat değildi sadece. Yemekler iyiydi.

Great facilities, loved the thermal pools. Spa was excellent. Rooms were okay.

Big room although outdated furnitures. The spa facilities were great. But not outstanding. Breakfast was ok.

Termal havuzu kullandık. Oldukça keyifliydi.

We will come back) Thank for out holidays were amazing here )

oda temizliği iyiydi termal havuzu güzel ufak tefek eksiklikler olmasına rağmen memnun kaldık

Outdoor thermal pool is good. 5-10 drive to Pamukkale. Room dated . No light for the desk in the suite I stayed in. Dinner is buffet only 750 t like $20 but food is poor quality. Free breakfast but I would give food 2-3 stars only. Lots of tour groups so be warned.

Quarto limpo, opcoes de piscina otimas, so a parte da alimentaçao que nao gostamos. Pouca opçao e valor alto

Great facilities

Absolutely lovely 5* hotel that lived to its rating unlike some other hotels in Turkiye. The pools both normal and thermal were great, the restaurant plentiful and tasty. They have a very good masseuse from Thailand, worth every penny and more. The room is spacious and nice appointed, has a balcony and stunning views over the countryside. Bathroom was spacious too. Very close to Pamukkale. The only negative we would pick up is the size of the bed, it's a small double and the room is large enough to accommodate a proper king size bed one would expect in a 5* establishment. Aside of that, everything else was perfect and well worth the price.

Breakfast, dinner, thermal pools are all included in the price which I find to be great value for what I paid for! I highly recommend staying at Hierathermal Hotel if you’re coming to Pammukale.

unfortunately the food is expensive and horrible ! My worst meal in turkey ...it should be a crime to waste good ingredients like that

The hotel rooms are clean. For dining, we had to walk over a mile to get to the village's center.