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The front desk was very friendly even we arrived very late at night with a lot of belongings. The lady in the morning shift is especially nice and sincere. She was so lovely to let us stay the baggages till the afternoon.

Our room was just great. Plenty big enough for an 8 day stay. Everything worked and the TV was fine. The bed was comfy, the shower was hot and powerful enough, despite a few stray shoots of water from the rear where it was not best coupled. The bathroom showed some signs of tiredness. There were signs of water damage and the mirror though good enough, had edges showing de-silvering. The reception staff and management were so helpful and friendly. We were really impressed by the attidude show and felt well looked after. The position of the hotel in Shirley is excellent. The Saracens Head pub in front is handy and very good likewise. Overall, we felt the hotel was excellent value for money and gave us a brilliant stay. Highly recommended!

Excellent stay with an extremely friendly check in with a lovely lady called Joy on reception. Room was very spacious and quiet with a modern, clean bathroom and great shower pressure. Very comfortable bed. Plenty of free parking, nice restaurants and bars nearby as well as shopping. Will definitely stay here again when flying from Birmingham Airport.

I had a great stay. Reception staff friendly & helpful. The room was clean, spacious & comfortable. I had a great sleep and the shower was hot & powerful. Car parking was free

Will be back, re-branded Premier Inn, clean, comfortable and in a good location gor what we needed, everything you could wish for in a budget hotel.

Really good location, clean comfortable room and really helpful staff and great value. Highly recommend

Easy access to room from parking place

Fantastic value and much better than I was expecting for a budget hotel. Spotless and near lots of nice restaurants

Clean, comforatable room and staff that go out of their way to be friendly and welcoming. Close to shops, supermarkets and restaurants. Free parking.

We stay here a lot as we have friends in the area. Always clean. Staff are lovely. Room was great.

Highly recommended Excellent vfm Excellent staff

Professional and friendly staff who make you feel welcome and go above and beyond toake you stay enjoyable. Great budget stay over with a good selection of eateries and Wetherspoons on your doorstep

Great budget hotel with ample parking and comfortable, clean facilities. Located next to a pub serving food including breakfast and a short walk from Wether spoons and Aldi/Asda. Definitely would recommend 5*

Lovely team, rooms a little dated but that is reflected in the price, clean & comfortable.

Parking was easy, staff were great and hotel was excellent

Lovely stay. Ideal location and very friendly staff.

Speedy check-in, room as described, parking simple, safe and onsite

Yes

The ensuite floor was filthy black in parts. Housekeeping needs more time to ensure everything is cleaned properly.