The hotel is in a fantastic location for the castle and surrounding beautiful town.
I had tried to get in touch with the hotel to confirm we had breakfast but got no reply and couldn't get much sense out of anyone when I rang either.
When we arrived, we were early but had intended on getting food in the restaurant. The staff were particularly uninterested and unhelpful and save for 1 older man walking around were rather rude.
We were shown to our room where it was suggested we were room only, The lad who showed us to our room said he'd check, still waiting for someone to come back to me!
The room itself was large, unusually shaped, but decorated like a room from Harry Potter. Was quirky and nice. The bed was ok, but the pull out beds for the kids were extremely uncomfortable. The bathroom on first glance was lovely. Beautiful bath which the kids enjoyed and a lovely looking shower. However I'm 5 ft 9 (and a half) and there must have been 2 inches maximum between the top of my head and the shower head. Had I been blessed with longer legs I would have not been able to use it!
As the meal in the restaurant was rather poor, I'm fairly sure they were aunt Bessie Yorkshire puddings and roasties, I didn't put up any more of a fight on the breakfast front and we left getting breakfast elsewhere.
Great location, different type of hotel, but I wouldn't return, particularly at the price of the room. Extremely disappointed to be totally honest. Wish we had just came home!