Excellent séjour, les chambres sont vraiment sympas, l'accueil l'est également, et je regrette de ne pas avoir eu le temps de tester le restaurant qui semble proposer un très bon menu à prix raisonnable. Je reviens sans hésiter.

Chambre confortable avec une literie agréable Il manquait la bonde à la baignoire pour prendre un bain Pas de vue car pas chambre de luxe Petit déjeuner copieux Personnel agréable Hôtel correct mais ne reflétant pas le 4 étoiles

Bon emplacement

N

Escasa iluminación en entorno y en restautante. Servicio muy lento

Chambre propre, personnel sympathique et serviable et très à l'écoute ( bagagerie pour la valise ).

The staff were amazing. Moktar was friendly and charming. He made us feel like family. And manager Caesar was wonderful.

uper cassoulet de fou

Very close to the fortified city

Great view of medieval city. Our door to the patio would not close and lock unless you slammed it really really hard, and the safe battery was too low for the safe to work so we couldn’t open the safe after we locked it. The reception guy offered us his master key. We only stayed one night so we said it was fine the safe didn’t work. Weird thing was there was no room phone so we had to go down to reception to report the problem.

la chambre accueillante...VMC salle de bain beaucoup trop bruyante. repas du soir: parfait , excellent! stationnement minute pas suffisant... je n étais pas prévenue que l'hôtel n'avait pas de parking ( j'ai fait 3 fois le tour du quartier) ....

This hotel exceeded our expectations. The bathroom came with a tub. Bathroom was spacious. The water pressure was amazing. The breakfast was excellent. The hotel has an amazing view of the citadel. We did not have a room with a view but many rooms have full view of the citadel. The only minor issue was the room was a little too tight with not much room for our luggage. We recommend this hotel.

Très belle chambre de prestance en centre ville proche parking souterrain et château avec cafetière nespresso, bouteille d'eau etc, mais problème de bonde de lavabo. Côté ménage, traces de doigts et de mains un peu partout, exemple télé, porte de séparation sdb, fenêtre...

La chambre était propre, assez grande, bien aménagée, la salle de bain aussi. Quelques détails à reprendre pour un 4 étoiles mais rien de méchant. Le petit déjeuner était très bien (salé comme sucré).

Lovely hotel in a great location close to the Citie and the new town. Staff were very helpful and friendly. Our room had a great view of the Citie.

nous avons pu bénéficier d'une terrasse abec vue sur lles remparts de Carcassonne

Belle hotel, Dommage que le parking soit un peu loin....

Très bon service, option de bagagerie très pratique

My husband and I visited Carcassonne for a couple of days and we chose this hotel with half board. The location is excellent, very clean and convenient. The half board consisted of a decent breakfast and buffet dinner. The room was a bit small but otherwise this was an excellent deal. I highly recommend it to those who don’t want to spend to much while maintaining decent standards.

Spent one night at the hotel to meet up with friends. The hotel is easy to find and we were warmly welcomed. Arrived early so left our luggage in a secure room before going out to explore. Parking is an easy 5 minute walk away The room was very clean and well stocked with shower gel, soap, coffee and tea (no milk) etc. Amazing view of the castle from our balcony. Breakfast was plentiful and filling.