入住時等了20分鐘，接待員跟前面的客人聊了好久，完全無视后面还有人排队，也没有其他职员出来帮忙入住

房間很棒，服務很好，尤其是禮賓部的人員，都會主動協助，非常的幫忙，是一次相當好的住宿體驗！

服務態度很好 , 人員親切

Very nice hotel with friendly staff. A bit far from the city core but definitely worth the extra transport time.

大片落地窗VIEW一級棒！ 乾淨、整潔，客房服務、前台服務全部非常棒！

NOISY. GUESTS SMOKE IN LOBBY BUT NO STAFFS CARE ABOUT IT. THE ROOM WE LIVED WAS DIFFERENT FROM THE PHOTO SHOWN ON EXPEDIA WEBSITE.

住宿在這間名家設計的酒店 優良的服務讓人感覺輕鬆 是一個可以再次造訪的地方

Very new and comfortable hotel, staff are very helpful and friendly. Great spacious restaurant for breakfast. I stayed for 10 days with nothing to complain. I must re-book it for next Bejing trip. If there is a road sign to show the hotel entrance is perfect cause the outter lane is always fully parked which hinder the driver’s view.

Terrible for check in ,therefore i commented it once but replied me that my comment included violated wording. OMG, i swear i never input any rude wording. If this comment also cannot be shown, i will never be through this web for the booking

Very new.

刚装修完，装修味道还是有一点，整体干净舒适，周边环境安静。

酒店只是在试营运 油漆味都还在 连续两天 游泳池被健身房教练圈起来一个区域 去教自己私下收费的学生 根本不是给住房客人使用 感觉很不好 以后不住了

좋아요

깨끗하 객실 및 카운터 체크인시 친절한 직원이 인상적이었다

clean room friendly staff

I am so grateful for Ms. Hee yo (the Korean receptionist). I arrived at 7AM after flying at midnight the night before. Even though the check in was at 3PM, she found me a room for a 9:30 check in. I then slept from 10-2 PM and regained my energy. I will always remember her kindness and service!

Buen hotel, moderno y cómodo, con habitaciones amplias y limpias. Cumple con los estándares de Hyatt y tiene un ambiente tranquilo. El único punto a mejorar es que el servicio de alimentos a la carta es bastante lento, aunque la calidad es buena. En general, una buena opción de hospedaje.

깨끗하고 친절한 서비스 매우 만족합니다.

좋았어요

객