1. 房間是民宿頂樓, 房屋 屋頂狹窄撞頭 2. 樓梯異常狹窄, 不易上落, 如有行李, 不利上落, 易生危險 3. 我們房間在頂樓, 缺乏防火設施 及 逃生指示. 請問, 他們是否合法經營? 4. 浴室馬桶, 及浴室 , 沖水不順, 導至爭論 5. 服務員態度惡劣, 並驅逐我們離開, 不讓我們住宿, 還揚 言報警, 還冒認警察, 撞門, 進入我們的房間, 下逐客令

friendly and helpful host

地點優越， 10分鐘內能到達市中心，購物，飲食一應俱全。旅店有廚房，可供住客自行煮食。房間整潔及舒適，兩個大篋打開還有空間行走，唯一壞處就是房間在旅店大門口旁邊，住客出入，我們必定會聽見，比較騷擾，窗簾也需長時間關上，以免有人偷窺。

Good environment, friendly reception

This has the potential to be a super place, as it is a 15 min walk to/from train station and city centre in a quiet neighborhood. Use of full kitchen was appreciated. Coffee & tea available in room and kitchen is very nice. Entrance area pleasant to sit at with a morning coffee. Unfortunately, the ground floor room had musty/moldy air, so had to keep window open and fan on all night. Bathroom was clean but tiny so not easy to maneuver in, shower drain was backed up and hot water was non-existent (lukewarm at best). Floorboards in bed area were very loose. Left items and dust underneath bed proves that area or the floor is not cleaned, and neither is the duvet because mites were biting all night. When an accommodation provides ear plugs, you know the walls are thin; noise from adjoining rooms and hallway/entrance.

Clean room. Easy to access. Helpful staff. Uncomfortable bed. Provided fan was extremely dusty and barely worked consistently (which considering the moderate heatwave wasn’t the greatest).

Kitchen really useful. Clean room helpful staff.

The room was nice. It was a little warm at night even with the window was open and fan blowing. The community kitchen is really nice. It’s only a short walk to Old Town where there are lots of shops.

La maison est située à environ un kilomètre du centre de York, et présente l’avantage d’être extrêmement calme tout en étant suffisamment proche des nombreux points d’intérêt de cette très belle ville

Easy walking access to city centre, very clean, nice room, nice welcome, staff very helpful. Would highly recommend

The room was small but clean, had a comfortable bed and nice bathroom. The guest kitchen and sitting area was a great bonus and had everything you needed to cook a meal. Nour was the most friendly and helpful host. He arranged a parking permit for £5 pound a day. Easy walking distance to town centre.

Kitchen fully equipped only not used properly by all - great if peoplewash up, but some guests don't always know what a tea towel is for!

Room and bathroom were immaculate. Excellent location. Seamless 3 days! Highly recommended

Small guesthouse, conveniently located for the city, and reasonably priced. Room and en-suite a little small, but full and free use of the shared kitchen, and unlimited refills of tea and coffee supplies. Could have done with better lighting in the bathroom and a better mirror in the room. Exceptional service; the host was extremely helpful and welcoming, and could not have been better.

terrific welcome very friendly. room was clean nice atmosphre i was impressed with the advice he gave us . noor allways asked how our day went. shops were near by .i have no problems in booking the room again it was a pleasant stay

Lovely accommodation, very clean and beautifully decorated . Very comfortable beds and bathroom was very clean . Owner was very pleasant . Would definitely recommend this stay to anyone looking for a reasonable priced accommodation and a very comfortable clean room . Conveniently situated to . Definitely worth 5🌟

Very friendly welcome and great communication before my stay. Comfy bed and lovely hot water with decent shower

Friendly and helpful host. Great location. Kitchen access was a big help. Room was comfortable. Will definitely return!

Very good location, easy walk to town centre. Staff really welcoming and friendly, let me do an early check in. Room was cosy, clean and have coffee/tea available. Thanks

A lot of nice touches everything you need and such good value for money. A lovely warm welcome