Wonderful and warm staff, clean and huge rooms, walking distance to plazas and museums!

This is a beautifully Mai rained property in the heart of Madrid. The staff were very accommodating and helpful. Our double double room was spacious and well appointed and the bathroom was huge. Also a quiet property within walking distance to everything on our list.

You're going to love where we're staying. The hotel sits right in the heart of everything, and I mean everything. Shopping, tapas bars, restaurants, a tablao, and the train station are all just a short walk away. No taxis, no stress, just step outside, and the city is yours to explore. The hotel itself is spotless, and the staff is genuinely warm and welcoming. You're in good hands.

This is the second time we have stayed at Coolrooms - beautiful hotel in a great location - cannot wait to come back again

Stunning. I was originally staying at the Four Seasons and decided to switch to Palacio Atocha. I couldn’t have been more pleased with the personal attention and lovely room (highly recommend the junior suite!)

Beautiful decorated rooms. Second time I stay at the hotel. Fresh food and high end amenities.

This hotel is a gem. Perfect central location with a welcoming and friendly staff. The rooms had all of the amenities we could possibly need. We had a wonderful experience and would highly recommend this hotel.

This property is a gem in the heart of Madrid. We were so impressed with our stay and the service was definitely 5 star! From the rooms, amenities, food, decor, and small touches, everything was perfect! Thank you for an amazing week in Madrid!

They literally are cool rooms. Huge ceilings. Brass faucets and hardware. Huge double shower. Felt like a Palace. Close to train station. Would definitely stay here again.

Habitación amplia y hermoso y la atencion 5 estrellas, muy atentos con los deta

Great hotel!

The property is exceptionally well located and the rooms and common areas are very well kept. Staff is super friendly. Definitely coming back here in my next trip to Madrid

Bon hôtel dans un emplacement idéal pour visiter Madrid. Le personnel à la réception est au top. Service au petit déjeuner à améliorer

Great location between the Prado Museum and Plaza Mayor

We stayed in the hot tub room - expensive, but 100% worth it. Interior and exterior spaces (with hot tub) were just wonderful. Great location. Great service. 100% worth it. The only concern was that the manager tried to get us to pay again for our son - we had already paid for an extra guest through Expedia and he tried to get us to pay again. I had to show the Expedia receipt (lucky I had it). This part was disappointing and a let-down from an otherwise impeccable experience.

Great location in Madrid, very close to areas we wanted to see

Absolutely outstanding, will be back!

the restaurant was substandard relative the the high price

This is such a beautiful hotel, prime location, extraordinary staff and overall we had an exquisite experience. We arrived early and were able to check-in immediately. The food was excellent and the breakfast was the best we had in hotels. Highly recommended, and without any doubt, this will be our first choice again when we return to Madrid.

Great staff in all respects. Good was very good. Our room was wonderful other than the fan sounding like an airplane was landing, they are fixing it. A quiet room overlooking the inner court yard, quiet and lovely. Will definitely plan on staying there again when in Madrid.