Kahvaltı oldukça zayıftı Otel eski ve artık hem eşyalar hem döşemeler eskimiş ve yakışmıyor 5 yıldızlı ve şehrin merkezindeki bir otel bu şekilde olmamalı Yeni rakip konumumdaki otellerden oldukça geri kalınmış

Heel vriendelijke personeel, goede ligging, bedden waren groot en comfortabel, werd elke dag schoon gemaakt, de meeste bezienswaardigheden waren op loopafstand. Grotendeels was het een goed verblijf behalve 2 aspecten. 1. Aan de overkant van het hotel is er een muzikhol waar tot nacht 0200 keihard muziek wordt gedraaid wat eigenlijk niet kan en waarom de gemeente hier niets aan doet is onbegrijpelijk dus kies een kamer aan de achterzijde. 2. Hotel is 1 van de eerste 5 sterren hotels van Gaziantep en is wel beetje aan verbouwing toe maar daaraan tegen gewoon een uitstekend hotel

Her şey mükemmeldi

Odada cam açılmıyordu hemde hiç başka oda verdiler odaya baya pis ve ordada cam düzgün açılmıyordu özellikle banyoda duşda fiskiye düzgün çalışmıyor.

Her şey iyiydi

Otel personell cok guleryuzlu ve yardima ihtiyaciniz oldugu zaman herzaman yaniniz bulabiliyorsunuz. Konum olarakta mukemmel

Room in good condition. Breakfast very good

I had a very bad stay and experience at this city accept this hotel which turned my last day to a horrible ending. Let us start from the reception field.. We went to the hotel knowing that we will feel comfortable as we are a couple with a baby booking 5 star hotel. They gave us a room on the third floor and the whole floor had a strong smell of painting so we requested to stay in a different floor. We had a room at the first floor we entered and it was a room not even a hostel can have. The room was not clean specially the bathrooms were used. Baby coat the sent was miserable note they offered new one after complaining, I am wondering why they didn’t offer from the beginning?! Let’s come to our bed it was broken from one side and not balanced so impossible to sleep there. The morning stuff didn’t care how to solve our problem until the night shift came and tried to do her best but it was late in the night and after few hours we were leaving as we couldn’t handle the place. Morning shift was rude and not professional at all since the check in ending to check out. She insulted us as no one did before to us just because we were asking out right for a clean room.No one were not knowing how to speak English at the front desk and it was big surprise for me that how works at five star hotel!!

Her şey harikaydı

Excellence front desk team

Evet

Oda temizdi ,çalışanlar nazikdi

Yes, spotless room and bathroom. Staff very professional!

Temizlik son derece kötü. Eski bir otel.

.

Good hotel

Şehir merkezinde herşey mükemmeldi

1 bebek, 4 yetiskin olarak konakladik. Otelden cok keyif aldik. Konum cok iyiydi. Her yer yurume mesafesindeydi, uzak yerler icin de otelin kendi taksi duragi mevcut. Hijyen, oda imkanlari, tercih edilen kisisel bakim urunleri, kahvaltida yoresel lezzetlerin bulunmasi, birgun gozleme, birgun katmer gibi cesitlilik olmasi buyuk artiydi. Resepsiyonda, teknikde, restaurantda, temizlikte, takside calisan butuuun personelden ilgileri, guleryuzleri ve yardimlarindan sebep cok cok memnun kaldik. Cok tesekkurler her sey icin.

Nice rooms, good breakfast, and helpful friendly staff

We stayed with our little baby and everything was great. Staff were very helpful and friendly. Breakfast was very tasty, lots of options. We would definitely stay again.