Great!

It is just okay.

前台免费升级了我的大床房为套房，赞。套房很大， 很舒适，景观很不错。美中不足的是前台没有提醒或者说明在套房附近有建筑工程进行中。另套房中的马桶冲洗后要摁几次才能关闭避免水一直流，客厅晚上的灯光不够光亮， 微波炉要走一段路才有一个公用的，对于君悦这种级别的套房来讲，实在美中不足。

游泳池很大很舒適，房間大但裝潢陳舊，盥洗用品很小罐不好用，走路到附近餐廳或購物都算方便

第一次到關島旅遊沒有刻意選擇購物折扣季去就是為了避開人潮，到了飯店大約等待半小時就入住了其實這麼大的飯店這樣的時間算快了，隔天晚上回到飯店發現清潔人員浴室踏墊少一個、毛巾、面紙都少放，想說算了隔天再說，結果第三天晚上回到飯店發現誇張到我們自己攜帶穿去沙灘的拖鞋被打掃人員丟掉了，我們當時還刻意擺好用袋子裝著並不是隨意亂放。連飯店提供的室內拖鞋丟掉也沒補新的、牙刷也沒補、浴室踏墊直接兩個都沒補，當下覺得真的太誇張馬上跟櫃檯反應等了老半天也沒補，我們只好拿浴巾當臨時踏墊。我們什麼高級飯店都住過比方去韓國首爾還是住四季酒店完全沒遇過員工教育這麼不及格的飯店，一個晚上收1萬5千多服務還這麼不及格設備也都很老舊，飯店只有好在有私人沙灘不用跑太遠。下次再去關島我可能會選擇入住其他間飯店了。

舒適

沙灘很棒 但房間沒有想像中的好 浴室地板有點排水不良 馬桶也有點問題(後來有被調好了) 服務人員還算熱心親切

First off I want to say that in June we booked for a night and we thought of the world of it all. But from some time June until now in July wooooahh big difference. Since we liked it so much we end up booking 4nights and it was the worst. I had way better stays at the Hilton and Hampton inn. I don’t know what happened with their beds. It is worst than ikea beds and ikea has Some cushion. I have the worst neck pain I even had to have a nap in the balcony chair, and was considering sleeping in my car. Almost $1000 for pain and discomfort. Note I did call the front desk and it was like they weren’t understanding. I asked for a mattress pad and got a sheet.

All good and great service

Love this hotel. From the garage parking to the laundry facilities. Top notch! The deli is amazing.

バルコニーならのオーシャンビューは、ホントに素晴らしい🌹

The room was clean and well appointed and the staff were very accommodating. I stayed there right after typhoon Bavi. Thank you, Hyatt.

ホテル併設のプールを楽しむことができました。ビーチも近いので、綺麗な海も満喫できます。スタッフの方も親切で丁寧に対応していただきました。ここのホテルを選んで良かったと感じました。

전산 문제로 호텔 요금이 중복 지불되었음에도 두달째 해결안해주고 있네요. 다른 연락방법으로 컨택을 했었고 기다리라는 얘기는 들었지만 해결은 전혀 안되고 있네요.

전반적으로 깨끗하고 직원들도 친절했어요 해변이랑도 가까웠어요

한국인 프론트 직원들 정말 친절하고 훌륭했습니다. 또한 주차장이 실내와 비를안맞고 연결되어있는 부분이 렌트카 이용자 입장에서 최고였습니다. 다만 객실 청소하시는분들이 청소를 해주시기로 하고는 안해주시는등 좀 문제가 있었습니다. 또한 호텔과 연결된 비치에 물고기가 하나도 없었습니다. 아마도 물살이 좀 있어서 인듯 합니다. 예전 다른 유명호텔의 비치에서는 상당히 많은 물고기를 볼수있었기에 그부분이 아쉬웠습니다.

Clean rooms and friendly staff 👌

The property was clean and the staff was friendly

部屋は、アップグレードしていただきバルコニーから目の前に広がる海を堪能することができとても良かった。ただ、部屋に入った瞬間、カビくかったのとテーブルがないため不便でした。 レストランの食事は、可もなく不可もなくで 特に美味しいと感じれ料理はなかったです。 クラブラウンジは、おススメです。

お外で食べるよりホテルで食べる方が美味しかったです！ スタッフの方たちもとても親切で良かったです、 アクセスもよく過ごしやすかったです(^^) また来た時は泊まりたいホテルです！