設備稍嫌老舊 其他都不錯

戶外的小木屋可免費租借2次，加分項目。

房間乾淨，鄰近海邊。 很值得推薦的關島飯店～

入住客以韓國人為主, 整體感覺十分不錯.

Quite nice experience and we did enjoy it there.

有一個無邊際游泳池，拍照上非常漂亮，房間比較暗，毛巾卡可重複使用

1.房間消耗品用完也不補，連咖啡茶包也不補 2.杯子沒歸位，不知道有無清洗 3.房間甚至有垃圾沒清走 4.落地窗的拉環感覺快壞了，而且開窗關窗聲音超大 5.地理位置沒那麼好，光走到海邊還要一陣子，帶小朋友去的比較不方便

全部都很完美，真要說的話就是飯店位置離主要市區稍遠一點，但是反過來看就是非常安靜！！！

Great private beach, the only bad thing is that our room is cheap, so it is far from the beach

樂天的位置很好，雖然泳池不算非常大，有免費2小時小屋租借蠻有趣的，杜夢灣的沙灘一定要去玩一下，沙子細沙灘也乾淨，這次訂了部分海景有附小廚房的家庭房，廚房有微波爐很方便，整體來說很推薦

住了五晚，第一天很貼心家庭房，有兩份大人牙刷，一份兒童牙刷，一份幼兒盥洗用品，還有送貼紙本。 但只有兩瓶水。 之後每天兩瓶水，有打電去櫃檯要，說會每天供四瓶，但每天都兩瓶，需要致電或寫紙條（床頭小費旁），只有一天不打掃，卻有人供四瓶水，那天很窩心 。 因為游泳盥洗關係，需要提醒寫字條要小孩盥洗用品，五天中有天再補給一份。 基本每天都會更換牙刷和毛巾。整體乾淨舒服。

美好的回憶

clean I like the swimming pool

飯店泳池很美好，沙灘也很美，值得再次入住

Nothing in particular

This hotel was overall good experience. The ocean view was very good. The bed was comfortable. Shower had good water pressure and the room also had a large tub. Was some bird waste on the balcony. The elevators go to there destination quickly. Staff was great. Starbucks and Bar on property. Many good pools and gym for guests. Love the aesthetic art near the beach.

We love staying at the Lotte. The beach access/area is a little more private than other parts of Tumon beach. The room is spacious; the bathroom is large with great lighting options. The balcony door for our room was extremely hard to open and close this stay. Our room also had issued staying cold/getting cold if you opened either the hotel door or balcony door for too long. The Beng Teng Spa is our favorite on island. We book massages whether we are staying there or not. If your room is located in the tower/beach view balcony then the parking is a little annoying. There IS a parking lot at the bottom of you side of the hotel however the "Staff Door" can be locked at inconvenient times even though all the guests were using it to get in and out. The parking located at the main entrance is VERY small/limited and the parking across the street is far enough. Having to park on your side of the hotel and still having to walk around to the main entrance is an oversight we hope to see remedied on our next visit. We had special offers during this stay. Free bottle of wine and free beers and cocktails at the pool after 8 or 830pm and it was adults only during that time. Overall we would still choose to stay at the Lotte. The amenities make up for the quirks we dont care for as much.

한국 직원분들도 상주하고 계시고 불편함 없이 잘 다녀왔습니다.

Rooms were well maintained and spacious. Room amenities had everything needed for a comfortable stay.

The gentleman at check in was great. The female at checkout was terrible.