The Royal Sutton

探索 The Royal Sutton
7.2
好
基于 270 条评论
清洁度

8.0

客房舒适度

7.4

服务和设施

8.4

旅行者评论 The Royal Sutton

每页评论数
20
40
热门评论
Neil
icon-朋友和家人 家庭
朋友和家人 家庭
8.0
/10
评论于 14几周前

Hotels.com verified review

It is just starting to look a little tired. Something to consider longer term would be air conditioning in guest rooms.
Tabitha
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双人入住
6.0
/10
评论于 16几周前

Expedia Group verified review

Very poor quality bed - can feel all springs. Air with no ventilation options except bathroom window which was overlooked by a crowd outside very tiny fan in room which didn’t help. High noise is no joke - like being in The club in your room especially with window open trying to ventilate the smelly sauna. Breakfasts was extra but nice. wouldn’t stay again.
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Stephen
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6.0
/10
评论于 17几周前

Hotels.com verified review

The bar / restaurant areas were very nicely refurbished. The rooms are very dated, windows inside the secondary glazing is filthy. Secondary glazing needs cleaning as well. Sink marked and cracked bath also had some damage. Bed is very low to the ground and there was only only a metal square stool to sit on very uncomfortable. Look like it came from a class room in the sixty’s. Bar food was poor( maybe because of the England game but breakfast was excellent. Not sure I would book again until the rooms natch the refurbished bar ares
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Maurica
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双人入住
10.0
/10
评论于 18几周前

Hotels.com verified review

Really lovely place to stay. Staff very helpful. Great band on. Great atmosphere & lovely breakfast too!
Natalie
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双人入住
8.0
/10
评论于 20几周前

Hotels.com verified review

Room was spacious and clean was very noisy and the road was noisy too so didn’t get great sleep.
Ray
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10.0
/10
评论于 26几周前

Hotels.com verified review

arrived by train station 300 yards away
Raymond
8.0
/10
评论于 26几周前

Expedia Group verified review

Great stay A+
Noelle
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10.0
/10
评论于 29几周前

Expedia Group verified review

This hotel was totally outstanding The renovation downstairs is stunning. The rooms still need to be done. The food and staff are 10/10 I can honestly say I have never enjoyed a stay as much.
Becky
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双人入住
10.0
/10
评论于 31几周前

Expedia Group verified review

Wonderful stay at the Royal Sutton, beautiful spacious accommodation, delicious breakfast and all the staff are so friendly, hapoy and helpful. Will definitely return.
Dr Richard Baynham
icon-商业
商业
4.0
/10
评论于 35几周前

Hotels.com verified review

They may have decorated, but wasn’t impressed Cold bathroom Bed was comfortable
Daian
icon-休闲 亲子同住
休闲 亲子同住
10.0
/10
评论于 42几周前

Expedia Group verified review

The room was freshly renovated. The beds were huge. I unfortunately had a sick relative in the hospital nearby. This was a very convenient location to stay. The staff doing late check in were great and they were and have been super compassionate and helpful during and after my stay. I would highly recommend for location and customer service. I would in particular mention the manager Paoula who was outstanding in the level of customer service she delivered when I had a difficult query.
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Oliver
icon-休闲
休闲
4.0
/10
评论于 45几周前

Expedia Group verified review

Cold room due to old windows ubable to close fully and only small heater. The noise from the pub is not a reasonable amount it is excessive, coupled with the noise from outside made it impossible to relax or sleep.
Alicia
icon-商业
商业
4.0
/10
评论于 46几周前

Expedia Group verified review

The hotel is fine - nothing special but what you'd expect and generally fine. However, there was no wifi and I was told this was an ongoing problem - no solution or compensation offered. I had made it clear on booking that I was travelling for work, but regardless I would have expected wifi in 2025. Disappointing.
Gary
icon-
4.0
/10
评论于 47几周前

Hotels.com verified review

Stayed on 1st floor on a Saturday night and the noise level was very bad from the bar and customers downstairs until after 3am.. 4 hours without sleep. Breakfast was however great & staff very nice.
Yaw
6.0
/10
评论于 47几周前

Expedia Group verified review

Amenities
Graham
2.0
/10
评论于 50几周前

Hotels.com verified review

I have to say that the playing of loud thumping music on the night (Saturday night) of my stay in the bar downstairs until 02:30 in the morning is 100% effective in ensuring no-one staying in a Royal Sutton Hotel room can possibly get any sleep what-so-ever. My naivety in booking a hotel above a disco I suppose but, rest assured, it will never happen again. I do thing that any advertisements for The Royal Sutton should carry a stark warning that SLEEP INPOSSIBLE BEFORE 02:30 AM is a fact. You're welcome ......
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Julia
8.0
/10
评论于 51几周前

Expedia Group verified review

Staff helpful and bubbly
Juan
icon-休闲 家庭
休闲 家庭
8.0
/10
评论于 52几周前

Expedia Group verified review

Everything was fine but the noise on friday and saturday night until 2:30 am is TERRIBLE and IMPOSSIBLE to sleep..
Andrew
icon-朋友和家人 好友同行
朋友和家人 好友同行
6.0
/10
评论于 54几周前

Hotels.com verified review

The Royal Sutton is a Hotel/Pub with a large downstairs bar and a stage/dance area. They tend to host events/bands at the weekends whose performances last into the early hours past 2am, so good if you are into that sort of thing but not the place to be if you like an early night and uninterrupted sleep - the noise is extremely loud (I really mean that) and permeates through all bedrooms. To be fair, it does mention the entertainment hours and noise on their website, but just understand that this venue is not intended to be a quiet weekend getaway! The rooms are fairly average if you are viewing them in comparison to a pub-style B&B, but pricey and a little dilapidated if you are going to compare them to a Hotel chain. They are really in need of a refurbishment; for instance the window frames are original/antiquated, grubby with peeling paint and no double glazing, so if you are near the main road you will hear quite a lot of external noise. The room I stayed in was big enough, but overall it was sparsely finished and couldn't be described as anything other than basic accommodation. There is quite a bit of parking off the main road to the side and around the back of the hotel. So that shouldn't be a worry if you need to leave your car overnight. Some of the spaces around the back are very tight and unsuitable for large cars, but if you go into the overflow area (down a small ramp) there are plenty more spaces that are less cramped.
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James
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 54几周前

Expedia Group verified review

The location mainly because it was very close to where we were supposed to be over the weekend
每页评论数
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40