Very courteous staff and clean hotel. One vending machine that was out of order is disappointing. No where close to grab a drink.

Very clean rooms, comfy bed, and the underground parking was a great perk.

Rooms were excellent! Staff was great. Got stuck in the stairwell, can’t access the hotel from the stairs. We also had no shampoo in our room, for a refillable jug you think they would keep up with filling them.

Excellent service all around.

Staff were friendly, room & hotel very clean! Only issue was cheap toilet paper! Also buffet breakfast on from 6-8:30, not always good if you want a sleep in.

Clean room, nice new modern hotel with a great gym!

Modern, clean, great stay.

I understand the restaurant is down seasonally

Breakfast was not as advertised. Bag breakfast instead of continental breakfast and it seemed like the reason given (dining room under renovations) was not accurate.. Key cards stopped working an hour prior to checkout. The rest of the stay was pleasant and the underground parking was great

Stayed at the Pomeroy due to work in the Fort McMurray area. The hotel was clean and the lobby was inviting. The staff was extremely friendly. Unfortunately their website advertises that each room and suite has a microwave in it but once I checked-in was told that I had to use the microwave behind the front counter. Once I told them and showed them that their website advertised the microwave in the room, I was upgraded to a suite. Unfortunately the suite was beside the elevator so there was a constant hum in the room. I did stay in the suite, as the microwave was more important to me. I know that the microwave seems like a small thing, but as a field worker, I work long hours and purposely bring meals to warm up so that I don't have to eat out all the time. Maybe this hotel would be good for people that don't eat in, but unfortunately it didn't meet my expectations.

Clean rooms, friendly staff, easy check in, ample parking

We visited over the Christmas holidays, we found the place to be exactly what we wanted for a stay

Clean, quiet and spacious rooms. Love the deep tub. Desk service was exceptional 👌

Clean, nice hotel. Comfy beds. Nice underground parking.

Beautiful hotel

Room was clean and bed comfortable

Clean room, friendly staff and good options in breakfast..

I didn't have the breakfast. Free underground parkkng!

It was a great experience and very comfortable.

The original room provided 410 did not have a microwave so requested for it and they moved me to 517 which did not have windows that could be opened. They advised they are fully booked and canno9t move. The room aircon was very noisy. The hot breakfast is good, staff is friendly and rooms are clean.