员工非常友好，乐于助人，并且能够迅速响应客人的任何要求。

最适合家庭旅行的酒店。我们明年还会再来。

My tip is if you stay here and have heavy luggages is to exit at number 18 instead exit 13 and use the elevator at apa hotel to access to the metro station with ease!

Reccomended to stay. Friendly staff.

Great hotel, near to the Homachi station so easy to reach and explore osaka city! Clean, large room and also great amenities, all the staff also friendly and warm greetings everytime you go and comeback from ur daily activity🙂 such a nice experience and for sure will recommend to others and come back here when i travel to osaka! We spent 4days 3night at osaka excel hotel tokyu❤️