Keith
朋友和家人 家庭
2.0
/10
评论于 20几周前
Hotels.com verified review
We followed the procedures from Hotels.com for arriving at 20:00. The property claims they never got the messages even though I showed them the messages. So we couldn’t get the keys and ended up renting a hotel room for the first night.
The property had no toilet paper, the WiFi did not work, the parking space was so small that I couldn’t park my Volvo unless I wanted to climb out the drivers window and my elderly mother-in-law pulled down a curtain that was not properly installed.
I have travelled the world and this is one of the worst rentals I have ever experienced.
All of these issues were documented in writing and the only response I received was check out procedures.
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