ok

Room was ocean front but outdated. Bathroom only had one shower door. The water from the shower spilled into floor causing a lot of wetness on floor. All the restaurants were not able to be RSVP. Mexican option was booked for months out. Bar, food, n restaurants were easy to access. Resort pool n beach were close to each other. That was the best part of the resort. Room service was top notch.

Very nice upgraded room. Had ocean view and it was great b

Le service impecable. Merci bcp pour le travail que vous faites pour nous faire sentir très bien et confortable dans votre hôtel!!!

Amable y atento, el personal y excelente servicio

Had great time at Krystal Cancun. The only thing is it didnot have much activities for kids. Wish they had kids night show, magic show etc for kids fun

Rooms were clean, staff were great, res

Este hotel necesita reparacion urgente La comida en el buffet no puedo ni decir

The check in was great, and the staff.

Great

Quarto com muitos problemas

We were very desapointed with the food and drinks. If it wasn’t for the sun and the beach we wouldn’t enjoy our vacation at all. Would we go back, maybe with a lot of reservations.

Staff and amenities were great

El servicio, las instalaciones y la limpieza muy bien, excelente ubicación para salir en la noche, muy cerca de Cocobongo

Great experience!! Had a great time and the best service

The first room that was assigned i wasnt happy with, but they were very helpful and moved us to a different room which made us happier. Staff is always greeting us and we enjoyed our stay.

La habitación estaba bien, sólo que ya es algo antiguo el mobiliario, el personal era amable, en los restaurantes no nos fue tan bien. en general, todo ok

No es lo he esperaba

Clean room, staff was mostly friendly and always tried to make your stay the best

Absolutely loved it! Great location for the beach, customer service is very friendly and the food was delicious