The Residence Mauritius

探索 The Residence Mauritius
9.2
超棒
基于 438 条评论
清洁度

9.6

客房舒适度

9.4

地点

9.4

服务和设施

9.4

旅行者评论 The Residence Mauritius

每页评论数
20
40
热门评论
JIANYING
icon-双人入住
双人入住
10.0
/10
评论于 490几周前

Hotels.com verified review

非常好,面对无敌海景享用早餐,每天的晚餐都是不同的主题。工作人员每个都热情友善,乐于助人。房间很大,特别喜欢那个衣帽间。小小缺点是晾衣服不太方便,但我也能表示理解,毕竟五星级酒店的形象还是要保持
Chih-Yu
icon-双人入住
双人入住
2.0
/10
评论于 524几周前

Hotels.com verified review

1. When we checked in, they didn't introduce the facilities of this hotel and even brought us the wrong way to our room. 2. On its website showed dress code for the dining room but not the beach front bar. But when we arrived to the beach front bar they said we have to change our clothes because they have dress code. 3. When we were resting at the beach, the staffs at beach asked us for cigarette TWICE and told us they want to smoke. 4. We requested for the tote bag everyone has it except us which can be brought to the beach, however, we have been waiting in our room for three hours and called three times but still didn't give us.
阅读更多
J
icon-家庭
家庭
10.0
/10
评论于 552几周前

Hotels.com verified review

真的不错 酒店就是一道风景 无论是环境设施上都很大气 服务人员也都很nice,客房都有管家,可以帮你打理房间。楼下有可以散步的花园和私家海滩,白天也可以在他们的游泳池里游泳。这里的早饭晚饭都是自助,种类还挺多的,在那边的这几天几乎都是在宾馆吃的,他们的晚餐每天都是不同国家的菜色,所以吃了几天也没有吃腻。总之,这里真心让你有一种在真正度假的感觉,回来后特别舍不得那里。有一点不好就是房间内老有蚂蚁出没,有几次都上到床上了。
Verified traveler
icon-家庭
家庭
8.0
/10
评论于 582几周前

Hotels.com verified review

只是停留了一晚,很漂亮酒店,沙滩超美,早餐非常丰盛。唯一觉得不给力的就是办理入住时是两大一小,小盆友3岁多,却被告知带一名小孩要额外支付61欧元,在预定是网页上根本没有看到这样的条款。后来前台和经理沟通,才免收。如果像我一样带小孩入住,最好之前发邮件和酒店问清楚价格。
Shirley
icon-家庭
家庭
10.0
/10
评论于 584几周前

Expedia Group verified review

酒店距離機場約1小時車程,位於Belle Mare,有很美的海灘 We had the garden room with everyday breakfast becuase its cheaper, the room is spacious, clean and comfort with a balcony, i like specially the kids club as it provide different activities everyday (cookies making, crab hunting, pedalo...) while the parents can enjoy a spa or a cocktail at the pool, my kids were having so much fun. There are also many water sports you can do for free, make sure to ask the front desk. Since we are driving, the hotel also provide free parking.
阅读更多
Yohan
8.0
/10
评论于 14几周前

Expedia Group verified review

Overall, I had a great stay at The Residence Mauritius and thoroughly enjoyed my time there. The rooms were comfortable and well maintained, the service was warm, and the beach is simply spectacular—without doubt one of the hotel's greatest assets. That said, there are areas where I believe the hotel could improve. The biggest disappointment was the food at the main buffet. The quality was average, and on some occasions even below average. For a five-star resort in Mauritius, this was surprising, especially considering that many other luxury hotels on the island offer exceptional dining experiences. Coming from the hospitality industry myself, I genuinely believe this property has enormous potential. The foundations are already there: a beautiful location, excellent beach, charming atmosphere, and a strong team. With greater focus on the food and beverage offering and continued attention to detail, I have no doubt it could become one of the standout luxury resorts in Mauritius. Overall, I was satisfied with my stay and would happily return. At this stage, however, I would personally rate the hotel between **4 and 4.5 stars**, rather than a full five stars.
阅读更多
Ronald
icon-双人入住
双人入住
10.0
/10
评论于 19几周前

Expedia Group verified review

Helemaal super. Wat een heerlijk resort met vriendelijk personeel die er alles aan doen om je verblijf naar je zin te maken. De restaurants zijn van zeer goede kwaliteit. Geweldige locatie en prachtig hotel. Dank. We hadden een heerlijke vakantie.
karina
icon-亲子同住
亲子同住
10.0
/10
评论于 34几周前

Expedia Group verified review

Personnel charmant. Endroit sublime
Deborah
icon-好友同行
好友同行
10.0
/10
评论于 35几周前

Expedia Group verified review

Les chambres sont propores grandes
zabine
10.0
/10
评论于 38几周前

Expedia Group verified review

Lovely place to stay. Customer service was excellent. Treated fairly as everyone else. Staff were friendly and very helpful.
Nemanja Nicholas
2.0
/10
评论于 41几周前

Expedia Group verified review

While the hotel itself is visually appealing and the location is good, our experience was severely damaged by extremely poor management. We were victims of a theft that occurred inside our hotel room, and the management failed to take responsibility or provide adequate assistance, especially duty manager who was ignoring us for 3 days!! The police were called, and an official report was filed. Despite the seriousness of the incident, the management showed a complete lack of accountability and concern. Based on this experience, we strongly advise others to avoid this hotel.
阅读更多
Sarah Elizabeth
icon-休闲 双人入住
休闲 双人入住
8.0
/10
评论于 42几周前

Expedia Group verified review

Staff extremely courteous. Pool area generally clean, pool beautiful. Entrance hall very impressive.
Jason Ramachandra
10.0
/10
评论于 48几周前

Expedia Group verified review

Amazing hotel with amazing rooms.
Ge
icon-休闲
休闲
8.0
/10
评论于 49几周前

Expedia Group verified review

Good breakfast
Radia
10.0
/10
评论于 49几周前

Expedia Group verified review

Hotel qui offre des vacances de rêves avec un personnel à la hauteur des 5 étoiles notées. Le SPA est un véritable bijou de détente très appréciable. Merci.
Raman
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 51几周前

Expedia Group verified review

It was great there. Staff is very careful and there’re a lot of things to do
Margaret
10.0
/10
评论于 54几周前

Expedia Group verified review

Beach area beautiful, lots of sunbeds Rooms immaculate, butler service & housekeeping efficient Dining options both buffet and A La Carte gave plenty choice for every diner Definitely worth a visit
Matthew
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 54几周前

Expedia Group verified review

From the welcome to the departure, the staff genuinely couldnt do enough for you. The food was always of an exceptional quality, presentation, taste, quantity and flavour. We decided to go Bed & Breakfast and thought the bill at the end was very good value. payimg that bit extra for the drinks and eating where we liked at the buffet, bar, pool, room or at the Plantation restaurant made for a more flexible holiday. I would especially mention the staff at the plantation manged by Samjeeta and Radhua along with Rachel in the bar, they really made the holiday
阅读更多
Anne Karine
icon-双人入住
双人入住
10.0
/10
评论于 54几周前

Hotels.com verified review

Nydelig opphold 🤗
Tayfun
10.0
/10
评论于 56几周前

Expedia Group verified review

Ich kann es euch wirklich empfehlen, das Meer
每页评论数
20
40