每天都有会议，好多人。早餐非常丰盛，但吃不了那么多。

Did meet my expectation

Outdated room, leaking refrigerator, courtain falling on one side. Arrived late and no air conditioning in reception. Reception Staff very courteous but I was awaken at 8AM to ask if we need laundry and at what time we were leaving the room

The Hotel is very nice and the room is great. Only issue I have had is lack of hot water in the shower and breakfast seems a bit pricey. There should be a more economical offer for those of us who don’t want to pig out at a buffet. Staff is absolutely wonderful.

Great hotel, great staff really good location. We unexpectedly got a complementary upgrade to a suite which made it even better given how little we paid for the room. Even without the upgrade if I were going back to that area, I would stay there in the heartbeat.

Nos encanto

Excellent

El personal fue muy amable conmigo. Muchas gracias por todas las atenciones que tuvieron desde mi llegada.

El personal fue muy amable desde que hice mi check in. Me mejoraron mi habitación y estuve muy agusto.

La habitación estaba impecable y me atendieron muy bien!

Everything was good. Need improvements on carpet, repaint walls. Especially on the 6th floor

Limpio

Yes

Room was great and the check in excellent.

Best location and hotel in Guayaquil

Me encanta voy cada año a pasar noche buena

Todo excelente!

Amazing hotel always great staff and very helpful in everything

Amazing hotel always great staff and very helpful in everything

He sido cliente en varias oportunidades, traté de hacer un cambio en mi reserva directamente en el hotel y me dijeron que por ser Expedia, no pueden hacerlo, lo cual no es creíble siquiera.