The room was clean, staff was friendly and the location was very close to the airport. Only issues were you have to wait daily for towels to be washed and returned, could be because they were fully booked for DreamWeekend. Also it would have been good for the rooms to have a, fridge (even microwave also one is availablefor use in the restaurant), shampoo, conditioner and a blow dryer. Overall it wasn't bad but it could have been better with these basic neci

Staff was very pleasant and accommodating, clean property really good. Stay grateful.

Customer service was great, food was excellent, the bed was a little bit hard the toilet rock but overall I would go back anytime

Me my family spent a week at Toby Resort and the resort was as it looked on the web the room was amazingly clean and daily rooms were cleaned and changed bedding daily was nice to sleep on clean sheets everyday enjoyed the coffee which was free in the room daily, we eat breakfast, lunch and dinner on the resort all food was fresh and loads to eat great menu. There was two bars one in the restaurant and second at the poolside the bar staff are great and always smiling. The cleaning staff was wonderful we will stay here again. I would like to say thank you to everyone at Toby resort for making our holiday AMAZING.

The staff were always welcoming and very helpful.... I'd checked out and checked back in with ease. I was helped with my luggage and connecting to the WiFi. The receptionists are all nice, the handymen as well as thean who is always at the bar. I find that the food was a bit expensive.

Everything was great, staff and all

Everyone was very helpful.

We had a wonderful stay at Toby's! It is very conveniently located close to the airport and within walking distance to the Hip Strip and Doctor's Cave Beach, the staff and other guests were kind and friendly, their restaurant's food was solid, and the AC worked well! We were also pleased that our room had a little deck with two chairs where we could read, look at the flowers, dry clothes, etc. The property is charming and has two warm saltwater pools, two bars (one in the restaurant and one by the larger pool), and a small room with gym equipment. Our room was spacious and the beds were comfortable enough. We were glad to support a local family-owned property and the price was right! Keep in mind that the island is still recovering from the hurricane. Also, Toby's is not a luxury resort (it's not pretending it is or advertising as such). The furniture is dated, the pools show wear and tear, some nice-to-haves (like a mini fridge in the room) don't exist, our floors weren't super clean. Also, quiet hours were somewhat respected but the walls are thin and we could hear a lot later at night and early in the morning. All that said, we really enjoyed our stay and had a wonderful time! Thank you, Toby's!

All in one package 📦

Tamara was amazing at Toby’s resort recommend her services she so helpful and make my experience 10/10

Toby's is always the place to be. The staff are very welcoming, friendly and helpful. We chose Toby's every time. I am even thinking of naming my daughter Toby.

I travelled for 10 hours and when I got to this place I was greeted with poor customer service. The room I got was filthy, sheets looked dusty, furniture was dusty and the entire room was dirty. The bathroom was also dirty as the bathtub seemed as if it was not cleaned. My daughter and I got the scare of our life as when I woke up in the night to use the toilet there was a lizard in the bathroom. The room was totally outdated and needs to be modernised.

This is my second time staying at Toby’s, my first time being almost 20 years ago. For a short trip, Toby’s is a good option if you want to be close to the strip but not right on it. I think for the price you get a really good deal. When I arrived we were able to get to our rooms right away. Unfortunately it seems the room wasn’t really ready for us, while the beds were made; the floor was dusty, there were only two towels for three people , and there were ants everywhere (the ants were not surprising in a tropical location with a door that leads directly outside). Bathroom was not clean, there was hair in the shower and mildew on the fixtures. There was also a broken light. I will say after the first day they got everything sorted, the housekeeper did an excellent job on the room and maintenance fixed the tv. The pool was never over crowded though it could also use a little periodic tending to (bugs in the pool) . It always seemed there was a shortage of towels but the housekeeper always looked out for us and brought us some in the afternoon. We were not able to get beach towels although advertised as an amenity. There was a gym but very old machines. The beauty of Toby’s is the staff and guests. Everyone was so helpful and amazing to speak to. The restaurant had some very good options that we were able to take to our room. I think if Toby’s ensures all rooms are ready and give some TLC to the pool it is a quaint place to stay with a good value for the price.

Fairly decent Hotel and property. Well kept for an older hotel. The check in process was excellent. Quick, professional and friendly. This is always an important feature. The tiles in the room are lovely and give the place a real unusual look and feel. The rooms could however use a small fridge and I found the TV, as an older person, to be quite complicated. Couldn’t watch the local news. Otherwise, recommended fully, especially for shorter stays

This was my second stay at this resort, and I appreciate its convenient location close to the airport. However, I believe the property could benefit from some upgrades and improvements. Unfortunately, the customer service was disappointing. Many of the staff members seemed disengaged, often looking at guests without offering a greeting or assistance. When I asked questions, it appeared that no one had clear answers. The lobby also felt unwelcoming, as employees were often sitting around talking, staring, or flirting instead of assisting guests. The one exception was the gentleman working at the bar. He was polite, professional, and genuinely hospitable, making guests feel welcome. Toby's Resort has great potential to be an even better destination for travelers. With improvements to customer service, staff engagement, and property maintenance, the overall guest experience could be significantly enhanced.

Sunique in the Cafeteria and the best Bar Star Mikey at the pool bar was phenomenal! Give them a raise. They were very knowledgeable and helpful. The food prices were very affordable and tasted ok. The Quesadillas were so good and the curry chicken. The property is quiet but the owners really need to take PRIDE ! In their lil good mine , and put some MONEY BACK INTO IT. The standard rooms can get a little more love. Traveling out the country there was no safe( where do we put our valuables) no fridge ( only the”suites”) get those. Owners get a few beach chairs your guests can take to the beach as a courtesy so they dont have to rent one at the local beach. Mr. Paul the driver knowledgeable about all things Jamaica. He was great. Please put some updated love into the Toby Resort.

Old but clean friendly staff

Enjoyed the pool and restaurant.

It's a Motel. Very close to the airport (MBJ). Safe, clean and VERY outdated! It's VERY close to the MBJ airport and perfect for an overnight if you have early morning travel especially, if your vacation location is more than an hour + away ... barring no traffic. GOOD LUCK! There was no music in or around the pool. A water was $4 USD and a beer is $7. The ONE restaurant had ONE person doing it all, The advertised pool with the beautiful waterfall -not in use and green. broken and showed no signs of pending repair.

Hotel com boas instalações, pouco conservado, localização média para uma região de praia