the double standard room is so small that can only put two small beds , because the holidays so i guess that is why the hotel cannt help to change to one kind bed. the breakfast is so limited ,what is wrose ,i waited 15 minutes for the omelet but someone come later than me can take in advance , the room is clean, the waiter is kind and general environment is good

環境優雅, 房間乾淨, 早餐豐盛

Todo estubo bien, el dedayuno, la habitacion, las instalaciones, y la atencion estubo excelente, lindo equipo de trabajo

The food wasn’t good at all

Nice average hotel, staff is great and room view on the waterfall is amazing! Except that I wasn’t able to enjoy the view given rooms are so close to each others and workers kept working in the area, so wasn’t able to have privacy without closing curtains! Rooms are not clean from inside, got some insects 🐜 and there were no AC so smell noisy

Everything was wonderful I will definitely recommend Everything is great and is very convenient because is close to everything.

Super nice room amenities, helpful and friendly staff (spoke English) across from the falls and public hot spa. Banos is a surprisingly nice town to visit! It looks like some great hiking in the surrounding mountains.

Very friendly and helpful staff, great spa.

Very nice hotel in Baños. Beautiful pool and spa. Message was nice. Restaurant was good.

Excellent service in all aspects.

Great views of water fall from the window. Good location, easy walk to city center. They have 2 good restaurants and nice coffee shop in premises.

La propiedad es muy bonita tiene muchos servicios lo que más me encantó fue el servicio de vapor y también sauna saliendo de ahí hay una piscina de agua fría y el shock térmico es increíble también está bonita la piscina de afuera y la vista es muy bella muy recomendable el restaurante cafetería no es muy bueno pero el restaurante donde sirven la comida y el desayuno son geniales

Excelente hotel, buena atencion, la ubicación excelente

Very nice place and relaxing

Llegamos, caía una lluvia muy fuerte y no tenían paraguas, tuvimos que correr hasta nuestra cabaña en medio de la lluvia. En la mañana no podíamos dormir por perros de huéspedes. El servicio del personal una parte es bueno, otra parte es pésimo.

Hervorzuheben ist der Pianist, der am Sonntag beim Frühstück gespielt hat.

Had a very positive experience

Normal nada extraordinario nada mal un poco antiguo el hotel

Excelente servicio, excelente hotel

The property was lovely. It is across from the natural pools. The town is beautiful.