Spice Palace Hotel

探索 Spice Palace Hotel
8.4
非常好
基于 162 条评论
清洁度

8.8

客房舒适度

8.6

服务和设施

8.6

旅行者评论 Spice Palace Hotel

每页评论数
20
40
热门评论
Leo
8.0
/10
评论于 408几周前

Expedia Group verified review

位在石頭城中心,方便的住宿,景點都在步行範圍內。到海邊也很近。
Petula
10.0
/10
评论于 16几周前

Hotels.com verified review

Excellent service 👏 👍 👌
Raisa
icon-商业
商业
8.0
/10
评论于 20几周前

Hotels.com verified review

Bra
Janace
icon-双人入住
双人入住
8.0
/10
评论于 23几周前

Expedia Group verified review

The location is excellent—nothing in Stone Town is more than a 10-minute walk, which made it easy to get around. The only drawback is that the hotel is located down an alleyway where cars cannot access. If you’re traveling with luggage, you’ll need to ask your taxi driver to arrange for a concierge to come and assist. The first room we were given was very small and extremely hot and never properly cooled down. After the first night, we requested a larger room. While we appreciated being accommodated, we were charged more than what the upgraded room would have cost had we booked it that way initially, which was disappointing. In the new room, the air conditioning unit wasn’t ideally positioned, so the sleeping area never cooled as effectively as we would have liked. That said, the bed itself was very comfortable. The staff were a highlight of our stay. Everyone was pleasant and helpful, with special thanks to Habibi at the front desk and Luca, the Maasai concierge. Luca, in particular, went above and beyond—he carried our luggage multiple times to assist us, which we truly appreciated (even if we felt a bit bad for all the effort he put in!). The main drawback for us was the breakfast setup. The dining area is not enclosed, and birds were a significant nuisance. On several occasions, we saw them eating directly from the buffet and from the bowl used by staff to prepare omelettes. Ugh! That presented hygiene concerns for us.
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Nazneen
icon-
10.0
/10
评论于 27几周前

Expedia Group verified review

Great and friendly staff who made me feel at home!
leonid
icon-
10.0
/10
评论于 27几周前

Expedia Group verified review

very good location of the hotel :) the staff is very friendly
Khaja
6.0
/10
评论于 40几周前

Expedia Group verified review

Transportation is problem as cars cannot reach hotel front due to very narrow lanes
Khaja
6.0
/10
评论于 42几周前

Expedia Group verified review

Good hotel
Sady
icon-休闲
休闲
10.0
/10
评论于 49几周前

Expedia Group verified review

Loved it and loved the staff
stella
10.0
/10
评论于 54几周前

Expedia Group verified review

The people who worked there were very nice, helpful, and personable.
Ali
icon-休闲 家庭
休闲 家庭
2.0
/10
评论于 55几周前

Expedia Group verified review

Our experience at this hotel was very disappointing. From the moment we arrived, the welcome was not good at all. Even at check-out, the staff did not respond to phone calls. When we first entered the room, there were no towels provided, even though they should have been ready. We had to keep asking repeatedly and even went outside several times before we finally received them. The bathroom had a very unpleasant smell whenever we used the water, which made it uncomfortable. Breakfast was below average with limited options, and when we tried lunch at the hotel, it was terrible. Overall, the service and facilities did not meet expectations, and we would not recommend this hotel.
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Alan
icon-休闲
休闲
8.0
/10
评论于 59几周前

Expedia Group verified review

I would say this property met all my needs. It’s in a great location for both food and seeing some of the sights in stone town. I fear the only drawback is that there are many commercial stores around which is both a blessing and a curse as you pass by the same people selling their wares all the time through no fault of their ow.
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Michael
icon-休闲 家庭
休闲 家庭
2.0
/10
评论于 62几周前

Expedia Group verified review

Our bathroom flooded multiple times. First room smelled terrible, moved to the next room which flooded. Asked to speak to the manager about it. We were there for three days and never heard from them. They never responded and clearly didn’t care. Front desk was unhelpful and had bad attitude. Vehicles cannot access the hotel as there are only small alley ways surrounding the hotel. Be prepared to walk a long distance with your bags. I would not stay here again.
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Ricardo
icon-朋友和家人 家庭
朋友和家人 家庭
8.0
/10
评论于 64几周前

Hotels.com verified review

Passamos apenas uma pernoite e é suficiente para quem quer conhecer Stone Town. Fica bem no meio do bairro. Devido à essa localização, pedir ajuda para taxista ou guia para chegar nele.
Gary keith
10.0
/10
评论于 65几周前

Expedia Group verified review

Great location good service excellent breakfast
Victoria
icon-休闲
休闲
6.0
/10
评论于 66几周前

Expedia Group verified review

Nice lobby, pool and cafe area. Rooms are dated and bedding is nasty! Staff great. Location good. Well priced for a short 1 night stay.
Maryam
8.0
/10
评论于 68几周前

Expedia Group verified review

Nice staff
Jamaal
icon-休闲 好友同行
休闲 好友同行
10.0
/10
评论于 69几周前

Expedia Group verified review

I enjoyed my stay here no complaints at all I plan to revisit with friends soon
Petra
icon-
6.0
/10
评论于 75几周前

Hotels.com verified review

In the heart of the old town, surrounded by small beautiful alleys. At first it was a bit hard to memorize the location of the hotel, but it was easy to learn, and the staff were super friendly. Cars can't drive to the hotel, but tuktuks can. My room didn't have a window and AC smelled a bit bad, yet it was a nice room despite those. Hotel also have a nice gym. The breakfast was super good with nice views on the roof. Everything was close.
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Ziyanai
icon-
10.0
/10
评论于 76几周前

Hotels.com verified review

Relatively easy to find hotel, walking distance from ferry and other places of historical significance such as the Slave market. Very clean room, exquisite furniture and decorations. Air con and wifi worked very well. Delightful and pleasant staff, engaging and gave tips on areas to visit. Delicious breakfast, great choice. Will definitely visit again.
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