Ridge Royal Hotel

探索 Ridge Royal Hotel
8.2
非常好
基于 132 条评论
清洁度

8.8

客房舒适度

8.8

服务和设施

8.4

旅行者评论 Ridge Royal Hotel

每页评论数
20
40
热门评论
NANA
icon-亲子同住
亲子同住
2.0
/10
评论于 15几周前

Expedia Group verified review

This used to be a great hotel just few years ago. I've stayed here on many occasions on my trips to Ghana. Heard its under a new management and they are doing a poor job maintaining this facility. Pros: -The staff I met were friendly as always. Their old manager used to engage with the customers and sometimes will request to join you for breakfast. Customers really looked forward to that. Heard the new manager is not about that life. -Breakfast was good but the varieties now compared to the last time I was there. Cons : -Water damages on the walls and in the ceilings -Mold in the bathrooms -Pool was horrific to even look at. I was hoping to do some laps when planning for my trip. I only saw one individual get close to it and dipped their legs in throughout my stay. -They are now charging $150 to do a photoshoot on their premises and it has to be before 6pm. That's apparently a new rule which is even weird and also disappointing since that was not listed on Expedia. Typical Ghana though, they will try every means to make money from outside especially.
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Melissa
icon-家庭
家庭
8.0
/10
评论于 15几周前

Expedia Group verified review

The hotel was nice and every room had a view of the pool. It was quite enjoyable. The breakfast was delicious with made to order omelets and delicious fruit. We indicated 3 people staying upon our reservation and they initially tried to charge us. Luckily we printed our reservation and were able to ensure beds for everyone.
Elizabeth
10.0
/10
评论于 17几周前

Expedia Group verified review

Great stay.Booked it for my mom and she loved it
William
10.0
/10
评论于 20几周前

Expedia Group verified review

The resort was beautifully designed and appointed. The food was good but not great, if we return we would order the gf the menu not the buffet. Very friendly and helpful staff.
Guy G
icon-好友同行
好友同行
10.0
/10
评论于 27几周前

Expedia Group verified review

Yes. Yes.
Karina
10.0
/10
评论于 28几周前

Expedia Group verified review

Everything was quite nice and esthetic.
Alexandria
icon-好友同行
好友同行
8.0
/10
评论于 30几周前

Expedia Group verified review

Staff was very attentive
Segilola
10.0
/10
评论于 30几周前

Hotels.com verified review

Our Stay was great! The food was delicious and Emmanuel our front desk concierge was accommodating to all our needs. We will definitely be back here to stay. Keep up the great work!
Marcia
icon-朋友和家人 家庭
朋友和家人 家庭
10.0
/10
评论于 32几周前

Hotels.com verified review

Room was very clean and very well decorated. The buffet breakfast had nice selection. Staff extremely efficient, helpful and professional. Definitely would stay there again and highly recommend.
Rima
icon-休闲 双人入住
休闲 双人入住
2.0
/10
评论于 40几周前

Expedia Group verified review

Expedia promised a price and I was charged more. The markup is not the issue but rather that Expedia did not guarantee the rate at which I had reserved months ago.
John
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 41几周前

Expedia Group verified review

Yes, the room was good with just one exception, a table to sit the electric kettle on near a socket. Same for charging a phone.
Deborah
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 42几周前

Expedia Group verified review

Rooms were clean and staff courteous
JOSEPH
8.0
/10
评论于 48几周前

Expedia Group verified review

Yes
Mona Haug Medhus
icon-朋友和家人 家庭
朋友和家人 家庭
10.0
/10
评论于 59几周前

Hotels.com verified review

Hadde en flott opphold på Ridge Royal Hotel den siste helgen i august 2025. Stort fin rom, men litt pussig å få utlevert bade- og håndhåndklær i papir. Fikk god hjelp av resepsjonen til å bestille bil og sjåfør for å reise til Elmina og Kakum Nasjonalpark.
Jack
icon-商业
商业
10.0
/10
评论于 65几周前

Expedia Group verified review

Very enjoyable stay
Ernest
icon-休闲
休闲
8.0
/10
评论于 65几周前

Expedia Group verified review

Staff need training. Very unresponsive and confused
MARTHA
icon-商务和休闲 家庭
商务和休闲 家庭
10.0
/10
评论于 76几周前

Expedia Group verified review

I'm happy I discovered this property in Cape Coast. It is by far the best hotel in the arena. We stayed at a very nearby property last year and wish I had known about this hotel. I will be back in two months,
Andrew
icon-休闲
休闲
10.0
/10
评论于 87几周前

Expedia Group verified review

All is well and good.
James
icon-商务和休闲
商务和休闲
2.0
/10
评论于 88几周前

Expedia Group verified review

Initially, Checkin seemed fine, but upon entering our room, we faced multiple problems: the air conditioner didn't cool the room, the refrigerator and television were malfunctioning, and internet connection was unstable throughout our stay. Contacting the front desk for assistance resulted in two staff members arriving. However, their presence felt unnecessary as one merely pressed buttons on the air conditioner remote, while the other exchanged a fridge with another that didn't work. After a technician could not solve the television problem, he stated he needed to inspect the server room and return later. Upon his return with another individual, my partner was lying on the bed. This staff member appeared distracted by my partner under the covers, spending an excessive amount of time looking at her rather than focusing on the task at hand. As a result, we found the experience unprofessional and uncomfortable, leaving us unwilling to recommend or return to this establishment. The unnecessary presence of multiple individuals and prolonged distractions raised questions about the service provided and left us with an overall negative impression.
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AK
icon-商务和休闲
商务和休闲
6.0
/10
评论于 92几周前

Expedia Group verified review

The staff seemed nice. The food that was available was subpar. The bed was comfortable and there was plenty of space inside the room. What I did not understand is that there were two of us in the room but only one slipper, bathrobe, and one wash cloth, smart of me for bringing my own cloth. And for the days we were there I had to ask for them after the cleaning of the room was done. No iron and iron board available, keep that in mind. Checkout should have been a breeze this morning, all fees were paid for, staring at the screen for a while then pulling out the POS device was questionable.
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每页评论数
20
40