Village Hotel Basingstoke

探索 Village Hotel Basingstoke
8.8
非常好
基于 917 条评论
清洁度

9.4

客房舒适度

9.0

服务和设施

9.2

旅行者评论 Village Hotel Basingstoke

每页评论数
20
40
热门评论
Ian
icon-商业
商业
10.0
/10
评论于 14几周前

Hotels.com verified review

We arrived late and the evening staff were unbelievably helpful and a special shout out to Zara, a very pleasant lady on the front desk.
Marc
icon-
10.0
/10
评论于 14几周前

Hotels.com verified review

Clean and friendly staff. Room was very comfortable. Gym and pool are awesome. Would absolutely stay again
Iain
6.0
/10
评论于 14几周前

Hotels.com verified review

The stay in the hotel was decent, but I would say the staff were not particularly helpful. I asked numerous times about the parking situation at the hotel to be met with disinterest.
William
4.0
/10
评论于 14几周前

Hotels.com verified review

Room wasn’t cleaned despite putting the sign onto the door the evening before. When going to reception the first morning, the lady on reception was rude and abrupt, with others standing nearby.
Trevor
icon-商业
商业
4.0
/10
评论于 14几周前

Expedia Group verified review

This hotel is fine as long as you are not put on the second floor which is right above the 24 hour gym they have in the hotel. You will hear everything loud music to running machines etc, the staff seem to know it is an issue but it seems the hotel do not want to fix it. The first night I got very little sleep and they could not move on the second night I got moved to another floor and it was fine
阅读更多
James
icon-
10.0
/10
评论于 16几周前

Hotels.com verified review

Excellent from start to finish. From Zara's warm and friendly welcome to the peaceful environment, I enjoyed the positive vibe, peaceful sleep and great facilities. Would highly recommend and will be back in future
Vanessa
icon-
8.0
/10
评论于 16几周前

Hotels.com verified review

I really liked my room: clean, modern and functional. The QRCode based room service was a big 1/5 stars for me. Menu item availability wasnt current and it took 40 minutes to sort this out with a chat bot firstly, no promised human (waited 20 minutes) a guy on the phone who wasn’t on the site and who suggested I go downstairs with my query (! Room service man!) a chat with reception, another chat with reception…..I did eventually get my dinner delivered to my room. It was nice.
阅读更多
Nigel
10.0
/10
评论于 17几周前

Hotels.com verified review

Great stay, small room - but clean, modern and super functional. Great Gym, Starbucks and food onsite
Tracy
icon-好友同行
好友同行
8.0
/10
评论于 17几周前

Expedia Group verified review

Great hotel with lots of amenities, well stocked bar, and great breakfast buffet. The only downside was the room was quite compact, and we stayed 2 nights and didn’t get fresh towels etc during our stay.
barry
8.0
/10
评论于 17几周前

Hotels.com verified review

Excellent
Sandra
icon-双人入住
双人入住
8.0
/10
评论于 17几周前

Hotels.com verified review

Rooms were lovely. Apart from the glass door separating it from bedroom. It only had privacy glass and could still see person sitting on the toilet. Apart from that everything was fine
franck
6.0
/10
评论于 17几周前

Hotels.com verified review

Chambre trop petite, minuscule fenêtre, mais très pratique Accueil curieux, avec les athlètes de Gym ... Pas vraiment d'accueil - très impersonnel Petit dej décevant - peu de choix !!
ANDY
icon-双人入住
双人入住
10.0
/10
评论于 18几周前

Hotels.com verified review

Easy check in and the hotel was very clean, modern, with pretty much you could ask for under one roof.
Markus
icon-
10.0
/10
评论于 18几周前

Hotels.com verified review

Clean room
Sarita
icon-双人入住
双人入住
4.0
/10
评论于 19几周前

Expedia Group verified review

Always had good stay with village before but this time there was problem at check in as I booked through Expedia. Paid through Expedia, and only had to pay for late check out at hotel but they tried to take full stay and the extra payment. They kept saying there was issue as there was insufficient fund in my card but I had already paid for stay. They blamed Expedia for this. Already a bad start to the stay. The rooms itself are good then when it came to the next day, even though we paid for late checkout cleaning staff opened the door while we were sleeping at 11. No knock prior. Overall bad experience this time.
阅读更多
Carol
icon-朋友和家人 家庭
朋友和家人 家庭
10.0
/10
评论于 19几周前

Hotels.com verified review

Great for an overnight stay, beds very comfortable
Carina
icon-双人入住
双人入住
10.0
/10
评论于 19几周前

Expedia Group verified review

We stayed only for a night but it was very comfortable and looks amazing!!
Stefan
icon-双人入住
双人入住
8.0
/10
评论于 20几周前

Hotels.com verified review

Hotel is reasonable, staff are good and rooms are a standard size, beds are very comfy, not the best area but ideal if you want to get the train (10 min walk)
Jason
8.0
/10
评论于 20几周前

Hotels.com verified review

Only stayed in room, was nice
Nathaniel
icon-
6.0
/10
评论于 20几周前

Hotels.com verified review

The privacy setting for the shower screen didn't work, but at least the window opened to help cool the room down. Comfy enough bed and friendly staff.
每页评论数
20
40