Está muy agradable la alberca

Instalaciones del hotel muy bien principalmente habitación . Precios alimentos excesivos . Servicio regular .

Jamás imaginé tanta belleza de hotel y de cuarto así como de ubicación

LA HABITACION ESTUVO MUY LIMPIA Y EL PERSONAL SUPER AMABLE, SOLO QUE PEDIMOS CAMBIO DE HABITACION YA QUE NO HABIA LINEA TELEFONICA.

Avoid at any cost. I would never be back here. Worst customer service I ever experienced. Also the restaurant food is very average but prices are super high.

This is a beautiful resort clearly aimed at high-end, luxury travelers who aren’t concerned about prices. Food and drinks are very expensive (e.g., ~$25 USD for a small quesadilla, ~$30 for dessert and a cappuccino) not including the tip of course. We got a great room rate, but extra costs added up quickly. The hotel shuttle was $200 USD when taxis or Uber were much cheaper and perfectly fine. Our concierge, Roger, said he didn’t have experience with the place we wanted to visit but still strongly pushed hotel transportation and discouraged taxis/Uber in a way that felt fear-based rather than informative. Our room in Punta Mita was extremely humid — the sheets felt damp and even the lamp had condensation. We were told it would be taken care of, but the room stayed humid the entire stay. On the positive side, the pool staff were excellent and very attentive, and Codex is a must-visit restaurant even if you’re not staying at the hotel. Overall: a gorgeous property, but truly designed for the very wealthy. Even with a good room rate, it may not feel like good value once you’re there.

La habitación muy sencilla para el costo . Muy pequeña, una cam un sofá nada más separador Por Un buró , no hay salvavidas entonces ponen bandera roja todo el tiempo . Cuándo es amarilla , poco personal en recepción

Muy caro para lo que ofrece

We didn’t have connecting rooms. Never booking with hotels.com ever again.

Todo excelente

The property was peaceful , well thought out

Wonderful facility, professional, kind and helpful staff, pretty much a 5 star experience, except for very expensive dining options. When I say expensive, not just London or NYC expensive, but like Monaco or Singapore expensive. Otherwise, not a single complaint.

Staff

El personal, servicios spa

Room was great. Staff lovely. Beach very nice!

Staff was great! Very friendly and attentive

Todo muy bien

Excellent visit, all super nice and very clean

Staff is superb, very friendly and attentive especially pool side. Kids loved the amenities and waterside. Great for families. Nice beach with great access. Property is nice but is old and rooms, even high end ocean front large suite, did not have a smart TV which was disappointing for the rate. Otherwise good price point although high end dining on sight was too expensive

La habitación y todo perfecto https://youtu.be/xnwcEJKrCZM?si=LrT2_MbZp0ZAj__d