Sercotel El Balcón de la Bahía

探索 Sercotel El Balcón de la Bahía
9.2
超棒
基于 159 条评论
清洁度

9.6

客房舒适度

9.2

服务和设施

9.4

旅行者评论 Sercotel El Balcón de la Bahía

每页评论数
20
40
热门评论
Alex
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双人入住
10.0
/10
评论于 14几周前

Expedia Group verified review

Had a great stay. Surprise goodies every morning was a pleasant treat. Location was perfect for our exploring. Central to all directions we ventured out to. For the days of no exploration needed the pool is well situated, receiving the majority of sunlight throughout the day. Location of the pool also, it maintained a peaceful and quiet atmosphere. Limited equipment in the gym, but definitely enough given the incline and decline walks that are guaranteed daily. Staff were super helpful and kind. When we return to Santander we will most definitely choose to stay here, without hesitation. Was very well appreciated. Look forward to returning.
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Juan Ramón
4.0
/10
评论于 15几周前

Hotels.com verified review

Mal la reserva muy poco atentos
Stephen
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10.0
/10
评论于 15几周前

Expedia Group verified review

Very friendly and helpful staff recommended an excellent seafood restaurant just round the corner and what sights to see in Santander
Ruby
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双人入住
10.0
/10
评论于 16几周前

Expedia Group verified review

Staff were super friendly and helpful
Fabian
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双人入住
10.0
/10
评论于 16几周前

Hotels.com verified review

Excelente estadía.
Pablo
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双人入住
4.0
/10
评论于 16几周前

Expedia Group verified review

Unfortunately, it lacks a few basic amenities that are crucial for any traveler. The rooms don't have fridge nor mini bar, no phones, the hotel has no restaurant or cafeteria, the staff leaves at 11pm and comes back in the morning, no shampoo/conditioner in the bathrooms. They provide you with one bottle of water for the entire night. Good help you if you have a medical emergency or a stomach ache. Having said this, the staff tries really hard...maybe too hard! I received a call at my cellphone in the middle of siesta just to see: "Is everything alright?". To be honest it felt like they were trying to force me into giving them a high score: "Please do rate us at 10 because we are trying to increase our score" were the last word we heard from the staff.
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Pablo
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双人入住
6.0
/10
评论于 17几周前

Expedia Group verified review

Esta bien en general, un poco pequeño todo, tanto las plazas de aparcamiento como el hotel en general
Claudia
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双人入住
8.0
/10
评论于 19几周前

Hotels.com verified review

Le parking n'était pas de facil accès
Mona
10.0
/10
评论于 29几周前

Expedia Group verified review

It was an incredible experience! Director Daniel was a living definition of exceptional hospitality. We would return in a heartbeat.
Yvonne
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商业
10.0
/10
评论于 36几周前

Hotels.com verified review

Beautiful boutique hotel, very clean and comfortable room with lots of amentities and very friendly staff.
Dennis
icon-朋友和家人 好友同行
朋友和家人 好友同行
10.0
/10
评论于 39几周前

Hotels.com verified review

Fantastisk service. Väldigt vänlig och personlig.
Rosa
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双人入住
10.0
/10
评论于 41几周前

Hotels.com verified review

Great location and amazing staff!
Carlos
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休闲 双人入住
6.0
/10
评论于 44几周前

Expedia Group verified review

Good location, hvac too hot
Juana Angélica
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休闲 双人入住
10.0
/10
评论于 45几周前

Expedia Group verified review

La propiedad es preciosa. Daniel y Caterina son excelentes en trato y en eficiencia. Sin duda volveremos !
James
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休闲 双人入住
10.0
/10
评论于 45几周前

Expedia Group verified review

Well located away from city center but walkable distance. Very good staff.
James
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休闲 双人入住
6.0
/10
评论于 45几周前

Expedia Group verified review

Positives - Earnest and eager reception staff. Small enclosed terrace/balcony. Negatives - Very small bedroom. Lack of privacy (toilet and shower). Car parking isn't easy.
Mrs Linda A
icon-朋友和家人 家庭
朋友和家人 家庭
10.0
/10
评论于 45几周前

Hotels.com verified review

What an absolutely fantastic hotel. Service was phenominal throughout, very attentive to our needs. We had a full tour of the grounds and our room on check in which was a very nice touch. We arrived early on check in day, and were able to leave our bags which had been put into the room by check in. The room was fantastic, nice and spacious with a lovely terrace. We spent a few afternoons by the pool too which was gorgeous, created a little escape from the bustling city below. 100% reccommend and hope to be back in the future.
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James
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8.0
/10
评论于 45几周前

Hotels.com verified review

Hotel was all you needed for a 3 day trip. 10 minute walk to main promenade. Staff were very helpful at all times. Delux double room was a good size(room 35), although no terrace which was a disappointment. There was biscuits, cake and fruit upplied everyday which was lovely. We were given a small bottle of wine on our last night to enjoy before heading out. Plung pool at rear was perfect for a quick dip yo cool off. Thanks to all for a lovely stay
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lazaro
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双人入住
8.0
/10
评论于 45几周前

Hotels.com verified review

Cambiar las camas son pequeñas, y colchones dejan mucho que desear
Lesley-Anne
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双人入住
6.0
/10
评论于 46几周前

Hotels.com verified review

Our room needed a good, deep clean. The floor was dirty and the windows and light switches were dusty and generally dirty. The floors werent cleaned properly. We only had one towel for 2 people and it had stains on it. You cannot change the temperature of the aircon and it's either boiling hot or too warm. Much improvement needed. The rooms need a clean al fondo
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每页评论数
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