A few things worth mentioning for future guests: Breakfast is not included – it costs €20 per person, so it’s worth considering whether to pay extra or find something nearby. The sun terrace doesn’t open until 10:00 AM, and it fills up quickly. If you want to secure a good spot with a sun lounger, you need to be there right when it opens. The rooftop bar doesn’t open until 2:00 PM and closes at 11:00 PM, so it’s not available for lunch or late evenings. With a bit of planning around these opening hours, this is a solid choice, but it’s good to know about the limitations in advance. Let me know if you’d like a different tone (more positive, more critical, shorter/longer), or if you’d like me to add the hotel name and location.

Great location, clean room, very nice breakfast, great staff.

Excellent hotel, location perfect for old town. Parking on site. Staff lovely and helpful (they booked restaurants for us in the old town), had breakfast once and it was very good. lift down to street is very convenient. Pool is a bit small and shallow and is busy with lots of people.

Loved our trip, couldn't fault anything. The breakfast buffet was superb. The lift down into town was such a bonus too.

Helt fantastisk dejligt og dyrt hotel Super faciliteter, dejlig restaurant Turens bedste morgenmad Super beliggenhed

Whilst the hotel is reasonably smart it’s overpriced in my opinion. Pillows are poor, rooms small and it was very noisy so poor sleep quality. Roof top pool has very few sunbeds and we found it impossible to get a space so this amenity was not available. Staff were pleasant.

Great location. Front desk were great. Ivi bar manager and her team were so professional and accommodating. Need for better rooftop bar and pool service from staff. They left dirty dishes around and had attitude. Would stay here again but strong suggestion to invest in more lounge chairs and umbrellas. It's too hot on a rooftop to have only 4 umbrellas !! You left many customers disappointed. Overall a great hotel and Helpful staff

Best hotel in San Sebastián

We had a very comfortable stay. The property and room is very clean. Location of hotel is about a 10 min walk (straight shot) to la Concha beach and another 5-10 min to the old town depending on where in the old town. And 27-30 walk to Gros. Overall, Very conveniently located. Staff is helpful and polite to guests.

Perfect

The hotel was exceptional and the staff extremely helpful and courteous.

Alles war top

This is an amazing hotel 5 mins walk from Ben each and 10 mins from the old town. The rooms are phenomenal and the views spectacular. The food is also high end. Minor gripe, the spa closed for most of the day when we needed it, and the pool area is small and hard to get a seat. They let people leave their towels on sun-beds for ages and should police that better do everyone could get a chance. But that is a minor gripe, we had a great stay, and very good value

It was fine, not anything exciting, a very impersonal and generic feel. Robes were not put in our room, we had to ask, there were no extra towels or pillows and the beds perhaps most noticeably were not changed... and we found ourselves getting into beds with sand from the night before inside. Food was super mediocre. I'd not really recommend. Very forgettable

Es war ein wunderbarer Aufenthalt

The facilities at the hotel were excellent- everything was spotless and well maintained. The staff were warm, attentive and consistently helpful throughout my stay. Their professionalism and friendly attitude made the experience even better. I would happily return.

Excelente hotel, muito confortável e limpo. Funcionários extremamente simpáticos e prontos para ajudar em qualquer situação. Garagem com carregadores de automóveis elétricos sem cobrança adicional

Amazing view from the roof, friendly staff and a secret elevator down to the town for a v quick walk to beach. We much enjoyed our stay in this distinctive hotel. Don’t stay here if you care about having a beautiful bedroom. The rooms are fine but not particularly attractive. otherwise I highly recommend.

Alltigenom trevligt hotell, tyst och rent.

Hotel novo, quarto super confortável, funcionários atenciosos, café da manhã maravilhoso e um Rooftop com piscina e uma vista linda. Adorei e voltarei com certeza.