The room was so dirty and old. The bathroom was terrible. The shower was so old and dirty and didn’t work. There is no where to hang the shower head so you have to hold it all the time while taking a shower. It looked like 30 years old shower and was disgusting. The sink was dirty with a lot of hair in it. The room smells. The breakfast was bad. The only thing ok about this hotel was the price but even tho wouldn’t pay even half of the price for this place. This was my third time staying here last time it was 4 years ago and it wasn’t as terrible.

The best hotel I have been to in a while! They did a great job with the economical room by making it a mini-loft with the bed upstairs and bathroom and a couch downstairs. Space is tight downstairs but spacious upstairs. There is a swimming pool and sauna in the basement. The breakfast selection is also great with plenty of choice. Location super central and convenient to visit Gyumri by walk.

　アルメニアは日本人にとってユーロ圏と比較して物価が比較的安いけれど、こちらは破格に安かった。 　ただし、エコノミーシングルの場合、室内が二層構造になっていて、ベッドとテレビのある上層へは軍艦並みの急な階段を昇降しなければならない。 　また、冷蔵庫と電気ポットはない（ロビーに冷温水器あり）ので、室内での飲食は不便。 　さらに、洗面・トイレ及びシャワー室は狭くカーテンによる仕切が不十分で隙間から大量に流水して床が水没する。そのため、日に何度かタオルで拭いて水出しする必要があった。 　朝食は品数豊富で、十分満足できた。 　普通の客室も安いのでそちらにしても良かったと思う。

I am always objective with my reviews, and so, accounting for the presumably very low season price, I will give a 4/5, however, I should first note, that the main reception staff (aside from the younger man) were generally miserable and unfriendly the entire time (and I stayed 10 days having extended by a further 5 to focus on some online administration). I would have been inclined to perhaps give 5/5 had they been polite and helpful, however, they would never smile, and would respond and approach you as if you were a burden to them, living as an uninvited guest in their own personal home...this is who it felt for the entire duration of my stay. Aside from the aforementioned issues regarding etiquette; for the price paid, the economy room was good. The WiFi was strangely terrible though and basically didn't work almost the entire time (though this may just be the corner economy rooms), and the shower basin was completely blocked most of the time too. Additionally, the heating wasn't really functioning (in the middle of winter), so the room would be too cold for most, however, I did like the room regardless. The bedroom area is on a mezzanine accessed via very steep stairs, and although totally unsuitable for most and very dangerous indeed, it felt very cosy nonetheless and private, and the ensuite, irrespective of the drainage issue was sufficient and new and there always seemed to be hot water. The room contained a clothes rail, sofa, side table and TV. Housekeeping was off

I am always objective with my reviews, and so, accounting for the presumably very low season price, I will give a 4/5, however, I should first note, that the main reception staff (aside from the younger man) were generally miserable and unfriendly the entire time (and I stayed 10 days having extended by a further 5 to focus on some online administration). I would have been inclined to perhaps give 5/5 had they been polite and helpful, however, they would never smile, and would respond and approach you as if you were a burden to them, living as an uninvited guest in their own personal home...this is who it felt for the entire duration of my stay. Aside from the aforementioned issues regarding etiquette; for the price paid, the economy room was good. The WiFi was strangely terrible though and basically didn't work almost the entire time (though this may just be the corner economy rooms), and the shower basin was completely blocked most of the time too. Additionally, the heating wasn't really functioning (in the middle of winter), so the room would be too cold for most, however, I did like the room regardless. The bedroom area is on a mezzanine accessed via very steep stairs, and although totally unsuitable for most and very dangerous indeed, it felt very cosy nonetheless and private, and the ensuite, irrespective of the drainage issue was sufficient and new and there always seemed to be hot water. The room contained a clothes rail, sofa, side table and TV. Housekeeping was off

I am always objective with my reviews, and so, accounting for the presumably very low season price, I will give a 4/5, however, I should first note, that the main reception staff (aside from the younger man) were generally miserable and unfriendly the entire time (and I stayed 10 days having extended by a further 5 to focus on some online administration). I would have been inclined to perhaps give 5/5 had they been polite and helpful, however, they would never smile, and would respond and approach you as if you were a burden to them, living as an uninvited guest in their own personal home...this is who it felt for the entire duration of my stay. Aside from the aforementioned issues regarding etiquette; for the price paid, the economy room was good. The WiFi was strangely terrible though and basically didn't work almost the entire time (though this may just be the corner economy rooms), and the shower basin was completely blocked most of the time too. Additionally, the heating wasn't really functioning (in the middle of winter), so the room would be too cold for most, however, I did like the room regardless. The bedroom area is on a mezzanine accessed via very steep stairs, and although totally unsuitable for most and very dangerous indeed, it felt very cosy nonetheless and private, and the ensuite, irrespective of the drainage issue was sufficient and new and there always seemed to be hot water. The room contained a clothes rail, sofa, side table and TV. Housekeeping was off

I am always objective with my reviews, and so, accounting for the presumably very low season price, I will give a 4/5, however, I should first note, that the main reception staff (aside from the younger man) were generally miserable and unfriendly the entire time (and I stayed 10 days having extended by a further 5 to focus on some online administration). I would have been inclined to perhaps give 5/5 had they been polite and helpful, however, they would never smile, and would respond and approach you as if you were a burden to them, living as an uninvited guest in their own personal home...this is who it felt for the entire duration of my stay. Aside from the aforementioned issues regarding etiquette; for the price paid, the economy room was good. The WiFi was strangely terrible though and basically didn't work almost the entire time (though this may just be the corner economy rooms), and the shower basin was completely blocked most of the time too. Additionally, the heating wasn't really functioning (in the middle of winter), so the room would be too cold for most, however, I did like the room regardless. The bedroom area is on a mezzanine accessed via very steep stairs, and although totally unsuitable for most and very dangerous indeed, it felt very cosy nonetheless and private, and the ensuite, irrespective of the drainage issue was sufficient and new and there always seemed to be hot water. The room contained a clothes rail, sofa, side table and TV. Housekeeping was off

I am always objective with my reviews, and so, accounting for the presumably very low season price, I will give a 4/5, however, I should first note, that the main reception staff (aside from the younger man) were generally miserable and unfriendly the entire time (and I stayed 10 days having extended by a further 5 to focus on some online administration). I would have been inclined to perhaps give 5/5 had they been polite and helpful, however, they would never smile, and would respond and approach you as if you were a burden to them, living as an uninvited guest in their own personal home...this is who it felt for the entire duration of my stay. Aside from the aforementioned issues regarding etiquette; for the price paid, the economy room was good. The WiFi was strangely terrible though and basically didn't work almost the entire time (though this may just be the corner economy rooms), and the shower basin was completely blocked most of the time too. Additionally, the heating wasn't really functioning (in the middle of winter), so the room would be too cold for most, however, I did like the room regardless. The bedroom area is on a mezzanine accessed via very steep stairs, and although totally unsuitable for most and very dangerous indeed, it felt very cosy nonetheless and private, and the ensuite, irrespective of the drainage issue was sufficient and new and there always seemed to be hot water. The room contained a clothes rail, sofa, side table and TV. Housekeeping was off

Slidt vaerelse - men paent og godt beliggende hotel.

very good

Friendly staff! The room was clean and comfortable. Great place to stay with kids.

Good plaice

Ask for a room upstairs and not one of the lobby rooms like we were in where you hear people talking and coming in and out of the hotel all nigh. Otherwise the location, staff and beds were great !

My wife and I had a very bad experience at this hotel. The pictures and description are not at all what the hotel actually is in real life. It’s a very old building with really old carpets and no ventilation on the first floor whatsoever. My wife and I had checked out early paying the hotel penalties because we couldn't stand another night on the 1st floor freezing from the lack of heat on a October night plus a broken window handle that couldn't help close the door properly. The breakfast was horrible, we had only ate the cereal and fruit. Overall it was a horrible experience. Friendly tip: Stay away if you plan on relaxing with your family.

It was mostly me that I can't tolerate how's hot the room was and how noisy the street was. Still, the person at the front desk was rude and kept snapping at me. The room is really interesting though so it would have been great if it wasn't so hot at the time. That's all. It's a nice room and hotel. Oh yeah, they lied about having a pool, too. That made me mad.

Old grand style hotel, service was very efficient and place was very clean and kept up, will stay there again. Unfortunately Music Garden was being renovated so it was not open, very close to town square and alot of places to walk around and eat.

Everything was perfect

The Araks Complex has a wonderful helpful staff, is right in the middle of everything and its a grand old dame, but note - it does not have air conditioning in the rooms. It got quite warm in the summer.

My room had a 5/5feet seating area with a small bathe area and there was a ladder to go upstairs there was a bed and TV very low calling no air they gave me a fan I had to wash my used glasses of day before to use

Perfect location ! Attentive Staff!