Room cold but warmed up later after our night out room nice bit too cold heating took a while to heat up

Very good room and very friendly staff. Ideal location. Parking on the road was straightforward.

We only stayed one night so didn't use any of the facilities.

The staff was great & the room was nice, would stay here again

Property equipped poorly. Rented a suite thinking it would be well appointed. Door know was falling off and shower and tub didn't work well at all. Shower head broken. Won't be back.

Lovely hotel. Great room. Friendly staff. Good vibe.

Comfy bed, friendly staff, quite room. Only mirrow was in the bathroom. Shower not very powerful

Nick and Julie were very welcoming with lots of advice on where to eat and see. Would definately return. Very convenient location with easy walking access to town square and pubs.

The location of this hotel is fantastic for visiting the middle of the town. The staff members we met were lovely and help. The overall was however met down by a tired looking room. Despite the building being grade 2 listed some definite improvements could be made. In our room, for example, the shower holder was broken so we couldn't take a shower without holding the nozel. The towel radiator was stuck on so the bathroom was roasting. The sealing around the sink wasn't done with much care. The biggest issue however, was the bed. For some reason the mattress that was on the bed was bigger than the actual bed frame. This meant that the outside 6 inches of the bed on both sides were unusable as the mattress would bend as there was no support. I would stay here again, but not for the full price of the room. Overall a pleasant stay, the place just needs some tlc.

Made very welcome by Nick.

We wee in town for a wedding. The hosts were very helpful and friendly.

Great location for our stay, room clean and comfortable hosts were lovely

Helpful when I asked to change rooms from the noisey street-side room, still very warm on top floor. Disappointed in scratchy towels, telly with a line down it, was expecting much better for the price. Owner very friendly and chatty

Great place to stay ran by wonderful people.

Everything was excellent. Wished we had time to stay longer.

Easy access to town centre

Nice welcome

We had just the one night at the Silk House - and what a great night it was. Nick the owner was the most convivial of hosts and we had a great night in the bar singing, dancing and generally making merry. The room itself was quirky and comfortable although a little too warm. (Couldn't really open the window as it was on a main road). But otherwise a great stay! Thank you Nick!

Lovely building in a great location. No parking but street parking around the corner. Lovely bathroom with a huge roll top bath but not enough hot water to enjoy it, a shower would be more practical.

The family room was excellent, it had a separate area for the children to sleep so we were able to relax in the evening. The lady who greated us was so lovely, warm and helpful.