Great location and beautiful view in front of the pier. Bathroom was the best thing in the room, can tell that it has been renovated. Much room for improvement on housekeeping and the rest of the room, such as windows and cleaniness of appliances like hairdryer and kettle. Fair deal in terms of what we paid. At the same time, I can understand the mixed reviews.

It was good

A grand seaside hotel with efficient service, popular bar and restaurant. Though facilities may be old e.g the lifts, yet they are well maintained. Entrance hall and lounge galleries are huge, relaxing, and comfortable.

Yes

Awful hotel. Filthy walls in room, filthy carpet. Strange smell in bathroom. Every wall in room a dark depressing grey colour. Upon check out I said "good morning" to the reception staff who were too busy chatting among themselves and totally ignored me when I was trying to check out. They looked straight at me but blanked meI therefore I simply left the key on the reception counter and left. Vile rude staff would never book again. I am a platinum member on hotels. Com and would say this has to be one of the worst. There are much better hotels in Eastbourne at a similar rate and with much better standards. Avoid at all costs.

The shower was nice and powerful. The room was clean. I always wipe down the TV remote wherever I stay. The antibac wipe was clear after giving the remote the once over. Breakfast was good and is better value if you pay at the hotel.

This is the second time we’ve stayed. The staff are Great staff and very friendly and the rooms are very comfortable. We’ll see you very soon!

Room was a bit tired and not very clean.

The staff were friendly and helpful, didn’t appreciate dirty underwear hanging in the bathroom when we arrived, mug’s were not cleaned or replaced when we went out for the day, the food was really nice and we liked the self serve breakfast and the sea views from the bar and restaurant.

Clean room hotel staff really polite

The staff are amazing at the Burlington - I've stayed there before and always had great service. It is right on the beach front, moments away from the pier, and about 5-10 minutes walk from the train station (I use a walking stick, so am slower) - you have to walk through town to get to the station. The rooms are always clean and well maintained, and staff are willing to provide extras on request. The only real downside (when on the top floor) is the water pressure is rather low.

All round plesent stay

The staff were all amazing and welcoming and couldn’t help enough. The hotel itself is amazing for the price but definitely ask for a refurbed room and even though the communal carpets upstairs look rotten they are actually cleaned just old. The breakfast is amazing and the receptionists and all staff were so helpful.

All excellent thanks

It was all good.

Staff are very helpful and friendly. Unfortunately the standard rooms are such a

Hotel is a little tired decoration wise so not for somebody who wants something spotless and right up to date. . But for us the room was nice and clean the staff were top notch and really helpful. Breakfast was good. We had a superior sea view room overlooking the pier all at a real bargain price. It’s an older hotel full of charm and for us it ticked every box would happily stay again.

Lovely staff. Rooms excellent clean wise if a little tired looking.

Room was fine staff very helpful

The rooms at the rear of the hotel are cheaper but are very dated and abit dingy, and the seating in the bar have seen better days