Great location and beautiful view in front of the pier. Bathroom was the best thing in the room, can tell that it has been renovated. Much room for improvement on housekeeping and the rest of the room, such as windows and cleaniness of appliances like hairdryer and kettle. Fair deal in terms of what we paid. At the same time, I can understand the mixed reviews.

It was good

A grand seaside hotel with efficient service, popular bar and restaurant. Though facilities may be old e.g the lifts, yet they are well maintained. Entrance hall and lounge galleries are huge, relaxing, and comfortable.

Staff was amazing and very accommodating to our need.

My go to hotel in Eastbourne love it here staff are lovely entertainment carpark and situated opposite the pier perfect

Staff absolutely brilliant 👏 Rooms could do with a better clean Exterminator definitely needed after a Cockroach crept out from under my duvet

A very good, comfortable, clean hotel, will definitely book the Burlington again.

Staff were very friendly. The location was ideal for the pier, town and theatres. We upgraded to a sea view room on arrival. Lovely view but the room could have been cleaner, the shower needed a good scrub to remove the black mould around the door frame. The windows looked out onto ledges that needed cleaning and the metal railings needed painting. The coffee machine was a good touch but needed a clean after each guest.

Pete, the housekeeper was very helpful, friend, caring and professional. Many thanks for all your help. Kind regards. Cheryl

Staff are helpful, excellent breakfast but the hotel furnishings and carpets are tired.

Nice hotel beautiful view of the sea

Lovely hotel on the beach front with a bar, restaurant and live entertainment on some nights. We didn't have a sea view room but our room was very nice with a clean bathroom and a comfortable bed. The curtains and carpet needed cleaning but otherwise, the room was OK. The staff was very helpful, friendly and very accommodating. It's very close to lots of cafés, restaurants, bars theatres and the town centre. We would definitely stay again.

Excellent value for money. The outside of the building needs some TLC, but inside everything is fine. I had a nice room, very clean, with a sea view, even though I had not specifically booked a sea view. Staff were friendly and helpful. I did not use the restaurant, but the bar and bar food were very good.

The hotel is useful as a basic stop over. Room was basic, decor requires attention in terms of cleaning and renovation. Parking was £6 per day although the staff didn’t tell me that on street parking is free on Sunday so I wasted money. The water supply for the shower was weak and only reached tepid and exciting the shower was cold. I am not going back to this hotel again.

The hotel is in a great location on the sea front. The staff are professional, very helpful and very friendly. Our double room was basic but quite nice. The bed was comfortable and the bathroom and shower were very nice. The only thing I would point out is that the carpet and curtains needed cleaning. There is a bar and entertainment area and they have live entertainment on some nights. I visit Eastbourne quite often and would stay again as the price is very reasonable.

Although the building needed some TLC, we couldn’t fault the staff. They were friendly and welcoming and ready to assist. The breakfast was good, plenty of it. The hotel was near all the facilities, so all in all a good couple of days.

This hotel is in a great location overlooking the pier, near the shops and 10 minute walk from the train station. Room was clean and large. However there were no working elevators which is a tough slog when you’re on the top floor even tho I consider myself reasonably fit. We noticed this was reported in numerous other reviews over months if not years so we weren’t surprised when we arrived but the hotel staff told us there was an engineering team looking into it. Oh yeah? 😂 Might be time to get a new engineering team!

Very pleasant stay. Lovely staff. Clean bright room. Will stay again. Excellent value.

Very nice hotel , great location , room was. Nice , friendly staff

Everything was good but life was not working. My holiday turn into a exercise schedule of going up and donmwn from 3rd floor