Todo bien solo que la regadera no servía

Todo bien

Un hotel chiquito y silencioso, la alberca del cuarto está helada, lo cual es una pena porque no se puede usar., Pero la del penthouse esta muy bien. La limpieza podría mejorar. El personal muy amable . Muy bien ubicado.

Todo muy bien

Everyone and everything was wonderful. My only gripe is that the maintenance man walked in unannounced and that was very concerning for a group of women. I did complain to the owner about it.

J’ai séjourné dans cet établissement pendant 4 nuits. Dans l’ensemble, mon expérience a été correcte. Le lit était confortable, ce qui a rendu mon séjour agréable sur ce point, on avait accès à un atv payant aussi ce qui était plus facile pour nos déplacements. Cependant, j’ai été déçue par l’état des toilettes. Il y avait des odeurs de canalisation assez fortes et persistantes, ce qui était vraiment dérangeant au quotidien. Malheureusement, malgré notre signalement, l’hôtel n’a pas fait grand-chose pour résoudre le problème, ce qui est regrettable. À part cela, le service était bon. Le personnel est accueillant, gentil et toujours disponible, ce qui reste un point positif de l’établissement.

Wonderful staff,

The worst experience I have ever had at a hotel. From the over priced food to lack of communication. To having my room flooded simply because the drainage system wasn’t up to date. I then tried to call the front desk but there is no one to help you once it hits 10 pm. They add gratuity to every meal without your consent. Refused to move me rooms and refused to accommodate me while my room was litteraly flooded with water. The single worst experience I have ever had with a hotel and I will never be back to Tulum because of it. I would appreciate a full refund as my suit was ruined for my sisters wedding because of the flood.

The staff was incredibly helpful and exceptional. Without them, Irie wouldn’t be here. The bald-headed gentleman, in particular—there are no words to describe how sweet and wonderful he is! He consistently checked in on us to ensure we were doing well. Even during the crazier moments, they made sure we felt safe. Thank you all for making my husband’s and my experience in Tulum so amazing. We would definitely come back! 😊🤗

Stay was good would recommend

Amazing a beautiful experience

The rooms were clean and the staff were so welcoming. We all especially enjoyed the pool and the breakfasts!

I never asked the guy name but he was bald headed and light skin, very nice guy!!! He was very informative and polite. Also the food here is really good but the portion was a bit small. The hot water don’t get as hot but it get warm. But other than that, this place was nice and cute.

Really nice place in a quiet location. Rooms were modern and really nicely decorated. It was very tranquil (despite the construction). Lovely little street with restaurants and cafes about 10-15 mins walk away and some other places were even closer. Only spent a couple of nights here but could’ve happily stayed longer. Staff were friendly and helpful.

Amazing hotel .

Cant beat this hotel price at $45 a night. Beautiful and wonderful staff

Place was great. Restaurant was so clutch. Staff was amazing. Great communication.

The stay was excellent at Irie, they were welcoming and friendly. The food was excepcional, I was worried my daughter would get sick with the change in food/water but she did really well and the food was very tasty and plated beautifully. Additionally, the bar service was phenomenal. I used the laundry service and concierge during my stay and they were very accommodating. I would highly recommend this place, it was nice and quiet easy to sleep and in a safe area. My only complaint would be that next time I’d request a better view so I could take advantage of the jungle view and the sunset 🌅. All the staff remembered my name and greeted me every day, thanks to Matthias, Lara, Bryan, Josephina and Facundo for such a great service. My daughter and I really enjoyed Tulum.

La cocina estaba muy bien equipada y todo en el departamento estaba en optimas condiciones.

Staff was very helpful, accommodating and polite, the food in the hotel was very good and reasonably priced. Being able to rent bikes/scooters/ATVs directly from the hotel was reasonably priced and helpful. Location is enough removed from Tulum center to be more quiet but also convenient/accessible. Only real negative is the construction that was constantly ongoing throughout our stay.