Stinking toilet with pungent smell. Ventilation is extremely poor, every night we went back to the property and this unpleasant toilet smell was there for hours.

Poor arrangement of my two studio apartment.V v far away for my two rooms and also i need to wait until 5:30pm to get one of the room.I was told it was cleaned yet.Thisvis not good excuse

Friend9and helpful reception

房間空間大，室內露台很舒服，設備新及齊備，加上能夠用whatsapp與職員聯絡，十分方便！

設備很齊很新，電視還可連接手機收看youtube,Netflix等！地方清潔，環境清靜，距離車站亦不遠；樓下鄰近有小型超市，十分方便！

Good Transportation, Excellent

good location and kitchen useful will use again

Beautiful

The room was in ok condition, there were marks on the wall etc. which didn’t bother me. The bed was comfortable and the location was great. However I was concerned for my safety considering I was on the 10th floor and the window for the internal balcony was taped open, I couldn’t close it at all. Whenever I opened the door that lead to the balcony you could hear the tape crackling which made me nervous so I stopped using it, bear in mind this is the reason I reserved this room in particular. There was also a constant humming noise from whatever was inside of the double doors as you entered the apartment. I’ve stayed in many serviced apartments/apartment hotels and haven’t experienced this before. There was also constant little noises that were made by the air conditioning etc. which made it hard for me to relax

Great stay

Friendly staff,apartment was spotless and had a great view of the Thames and London skyline

It’s cozy, convenient, well-managed, well-maintained. It has a friendly top-notch staff. I’ve stayed there five times in the last two years, three in the last six months and I wouldn’t stay anywhere else. Oh, and the coffee shop is open seven days a week from 7 to 5 and makes the best capuccino around.

room was was under construction

very convenient clean and safe area. team are very friendly and supportive close by metro

Not as great as usual

The property is well located with easy access to all facilities in Canary Wharf. It is about 10mins walk from Canary Wharf Jubilee line station. The room is spacious. The room has good facilities. It’s a place good for long stays, or just a couple of days.

Amazing stay, clean room, good ammenities, great facilites and the staff elevated the experience even better, friendly and welcoming. 100% recommended

staff were extra friendly

Great location. Friendly staff. Rooms are nice.

Overall, a great place to stay in a great/safe area and 2m/0.3mile from Canary Wharf Tube. The room was soundproofed with 'effective' blackout curtains. Every amenity from rain shower to washer/dryer was included. Except, strangely enough, no microwave! And, a grab-bar in the shower would decrease your liability. My issue was your housekeeping. I have short white hair. Many long black hairs were 'obvious' on the bathroom floor. There were there when I arrived and departed! The cleaning was awful. Nothing was replenished from plastic bags to soap (broken dispenser) to even wiping the kitchen counter. I was told I needed to be out on cleaning day: Friday. I went out all day (in the cold). I returned after dark to find, nothing had been cleaned. At 08.30, next am, housekeeping turned up...as if I was to accommodate them. Terrible attitude. No apology. Nothing! My first night, there was a serious noise problem. The same rooms where the Police appeared later 615-618. That jet-lag interruption was unacceptable, forcing me to complain. I shouldn't have had to complain about selfish 'guests' who need to be fined for disorder! All in all, a great experience, except you housekeeping. I would stay there again. Hopefully, someone will paint the marred walls and straighten your lax housekeeping. Your maintenance guy was so patient and kind to this old and disabled man.