Very clean, relaxing, and amazing dining staff. Reception could use better training however. For example, I wanted to buy water outside the hotel and I was told the only place to buy water was a market two miles away. However while walking I passed by local street vendors selling water just a few yards from the hotel. Also hot water went out of my room on ky final night. I had to call for updates every few hours because reception never proactively updated me. Even when I was promised updates I never got one I even checked out without ever receiving an update on the issue. Dining staff needs to train reception. The dining staff comes to work with their A game. But reception is sleep at the wheel

The room was okay but the water was always cold. So I complained about the cold showers but nothing. The little refrigerator didn’t work, also complained but nothing. The room was nice and spacious

Did not get the opportunity to stay in Giraffe hotel. We were moved next door without any notice. So I can’t comment on the hotel. It would have been nice if the hotel blocked off the dates prior to booking.

룸 컨디션과 관라가 잘되어있는것 같아 좋았습니다. 아침식사에 쌀밥이 없어 조금 아쉬웠습니다.

Slayed at this beautiful beachfront property just for a night but was impressed with it's natural inviting beauty.

The view of the ocean and the hotel grounds was breathtaking! The staff were also super helpful!

The staff was great. Irene at the front desk was fantastic. So friendly and helpful. She gave me a fruit tray when I was sick. She arranged all of my transport. So nice. Dorcas and Ritha were excellent too. Thomas, a waiter at the restaurant was superb. Mpendo was an excellent housekeeper. Elizabeth was a very good housekeeper too. The food was great at the restaurant, the beach was very nice. My room was really spacious and quiet.

Awesome hotel and customer service

Great hotel that we continue to use whenever in the area. Love the floral garden and beachfront views.

Great hotel

We were agroup of 5, enjoyed our stay for 8 nights. The hotel was safe, quiet and convenient to most places we needed to visit in Dar Esalaam. We loved the cleanliness of the rooms & hotel in general, a great working AC and having a safe in each room. Breakfast was great, just needs different varieties on different days to avoid monotony (especially when staying for long). We met amazing and helpful staff. Maruzuku and Diana/trainee always welcomed us for breakfast with a smile. They trully love their job and made us feel welcomed. Revina and Kelvin gladly and promptly got whatever we needed especially at the poolside. Prices for food and drinks are reasonable. Thank you Giraffe Hotel for making us feel at home away from home. We shall definately return.

Nice hotel

I wanted this place initially from the Expedia listing and the photos. Overall great place / we ended up back in the area and spent a couple nights here. Outdoor dining on the ocean/sea waterfront was great! Staff was excellent and we enjoyed the pool. The place needs some touch up / the rooms need an overhaul and it's obvious that the finishers in this place either didn't finish or the finish work failed in the rooms and other areas. Easily fixable. Would stay again.

The surrounding are so nice and relaxing, easy to get an Bolt if you want to go somewhere else. The pool area is to die for, beautiful pool, clean. I will absolutely come again. The rooms are nice, but I missed a wardrobe I was there for 2 weeks so it’s nice to be able to hang your clothes, payed for an upgrade (balcony) this room was very damp when I shut of the ac, and the doors for the balcony was almost impossible to open. everything is very expensive, the kitchen forgot the sauce every time we ordered something and it didn’t matter what the menu said you’d get tartar sauce. It took me about 20-25 min to check out, and I got a huge bill for stuff I had not bought, I paid everything I bought emidietly, nothing on credit. He was nice about it and it got solved. I recommend The Giraffe any day of the week just for its surroundings and pool

It was nice

Great swimming pool and localtion next to beach. Staff are very serious at looking after their guests

The staff were very nice and friendly. I would get a call every night asking if i needed anything and if everything was ok. The property is very clean and staff catered to my every need. My stay there was two weeks and I would definitely stay again.

Clean big room with nice see view!

Very nice property and was very pleasant.

Sunday afternoon hotel music level at the pool and restaurant area unbearable. The beach is a dump. Never seen such a littered beach, including broken glass, in my life.