We chose the hotel due to its location and being pet friendly. Despite charging €60 for the dog for 2 nights nothing was provided, not even a bowl, very poor. The room was average, we found the mattress to be very uncomfortable but the hotel was able to immediately provide a topper which really helped. Our room was not in a good position, on the first floor on the side of the hotel, so we experienced residual noise from the cafe on the ground floor both morning and evening and also very little privacy from the window. On the positive side, there was plenty of hot water in the bathroom and there was both a kettle and coffee maker in the room, (but no milk). One small bottle of water provided also. The hotel was busy and only one of the two lifts was operating over the 3 days we were there. We also saw a sign more than once saying the rooftop bar was full. We live in Spain and will return to Sevilla but we would pay more money and stay elsewhere.