We stayed at this hotel for seven nights. The price was very reasonable, and the location was convenient. However, our overall experience was disappointing. The biggest issue was the bathroom. There was little to no hot water during our stay, the shower drain was clogged and drained very slowly, and there was a strong musty odor that never went away. We also felt that the staff were constantly watching us, which made us feel uncomfortable throughout our stay. I even mentioned this concern to the person in charge. I also recommend carefully reviewing your booking details before you arrive and sticking to what is included. We felt that the staff were looking for opportunities to charge additional fees that were unnecessary or not clearly explained. our last two days at the hotel were very uncomfortable. The hotel has potential because of its affordable price, but the maintenance, housekeeping, parking situation, and customer service need significant improvement.

it smelled like cat pee

Great easy cheap place, nice location

Clean room, easy access, room was a bit closed up for my taste. But good overall.

La ubicación es un poco largo de las principales atracciones pero el hospedaje estaba limpio y era silencioso lo cual siempre se agradece

Todo estuvo muy bien las atenciones de Carmen Yolanda y Mirna excelente muy Recomendado

It was walking distance to Antigua tourist spots. Shops are near by. Very clean and pretty. Wish i would have stayed longer. I did see someone brought their cat.

Verygood

Very good

Very good price

Our stay at Casa Quetzalli was great. The room was clean and provided some essentials.

Habitación limpia y buen servicio del personal

Great view from our room! Comfortable and clean space, but a little further out from the center of the town (about a 25 minute walk) so keep that in mind!

Little to no hot water. Staff are super helpful and responsive to messages. Inside of the hotel is cute and a decent stay for a couple of nights. Located very close to the center of Antigua.

Room was clean, staff was friendly and helpful.

El personal fue amable, la ubicación es un poco alejada pero bien, es un lugar tranquilo apenas para descansar, además nos dejaron llevar las maletas antes de la entrada

Equipe muito simpática e prestativa. O quarto era bem espaçoso

Saff was very helpful

Il me marqués un bon café.

Habia un matadero de cerdo y apestoso a heces y animales hay insectos en la habitación no hay cambio de insumos las camas sucias con cabellos y las toallas sucias