Nice clean property with helpful staff. We enjoyed our stay at El Balcon

This hotel is a must for anyone visiting Cuzco. It takes you back to a place where time stood still but yet the room is beautiful. The staff is very friendly and accommodating and helpful. You must see this place to believe it.

A great little gem not far from the historical centre. Other then being prepared to walk up steep hills and it being somewhat cold in the rooms, this hotel ticked all the boxes. We had a great stay!

Great staff; clean room and common areas; great breakfast; very pretty courtyard; great views; great location

Great colonial hotel in a good location. It was close enough to walk to the main square and restaurants but far enough away from them to be quiet. It has a beautiful inner courtyard with a garden. The balcony was nice for sitting to enjoy the view of the City. The room was quiet and the bed was comfortable. They provided a heater since it was a little cold at night. The water in the shower took a minute to get hot but it was nice pressure and hot. The breakfast was amazing - fresh hot food with fruit/coffee/ tea. We got our clothes laundered through them, which was very helpful but there were other places around the hotel to do this. The staff were amazing and very happy to help with any request. I would stay here again for sure.

Great staff and beautiful place.

The place is beautiful and the room is clean. Breakfast is delicious.

Extremely accommodating staff, great breakfast options, high quality sheets

Un beaux endroit avec une décoration autochtone que j ai beaucoup aimé et une vue merveilleuse sur les montagnes

The best hotel breakfast on my South America trip. only downside was Wi-Fi could use some improvement, as the connection frequently dropped.

Hotel sencillo pero precio calidad excelente, hay áreas de oportunidad pero recalcar que el servicio del personal es impecable

Beautiful true gem. It really exceeded my expectations. Location was great, near all the restaurants and a couple of blocks from main square. Authentic 1700’s family hotel with all the charm of a real Cusco historic home. Rooms comfortable, very roomy (we got the family suite). Staff there was very helpful and friendly, big thanks to the nice ladies that run the kitchen during breakfast time and went above and beyond to make sure we enjoyed their delicious meals. Highly recommended!

This is a wonderful small hotel with great views and a warm personal touch.

Amazing breakfast! Helpful staff, nice room, and hot shower.

Very good breakfast, friendly staff, the cleanness of room is ok, has some stains on the pillows and bed.

Hôtel parfait, location parfaite! Personnel adorable, resto super bon! Je recommande à 100% cet hotel

Lovely rustic and cozy hotel right in the heart of the city center. The restaurant had excellent food and the staff was all very pleasant.Easily walkable. Close to the train station and airport. My only complaint was the wi-fi signal in the hotel room was poor, though it worked fine in the common areas and restaurant.

Me encantó el lugar !!

We missed our Nov 3 reservation due to flight issues but we had Nov 5 booked and decided to stay another night almost immediately. Staff was very welcoming and the premises feel so relaxing. The cherry on top was the omelette for breakfast and delicious coffee. Wonderful place. Thank you!

I don’t often leave reviews but this is an awesome place to stay if you plan to be out exploring Cusco. Comfortable beds, clean rooms, great breakfast and away from the traffic. Quiet location but only a 5 minute walk to the main square and city centre. Small thing to consider, if you have a lot of luggage or bags on wheels some routes include stairs. Highly recommend. Cheers!