We were extremely disappointed with our stay at Kettle Valley Beach Resort. Unfortunately, the property was nothing like it appeared in the online photos.
The cabin was dirty when we arrived, with bugs on the floors and walls, and there were used, dirty washcloths hanging in the bathroom. The overall cleanliness was so poor that we didn't even want to take our shoes off inside. The entire place smelled old and stale, making it feel anything but comfortable or relaxing.
The bed was incredibly uncomfortable—like sleeping on a concrete block. Considering the price, we expected a clean, well-maintained, and comfortable place to stay, but it fell far short. We ended up spending as little time in the cabin as possible because we simply didn't enjoy being there.
When we brought our concerns to the staff, the only solution offered was to have someone come vacuum and remove the dirty washcloths. We were also told, "This isn't supposed to be a hotel experience," which was a disappointing response given the amount we paid.
At over $1,050 for two nights, this stay was nowhere near worth the cost. We left feeling frustrated and very disappointed. We would not recommend Kettle Valley Beach Resort to others and would never stay here again.