clean and tidy, mattress a bit soft, bathing water a bit weak

Went to the hot tub and it was absolutely disgusting how dirty the water was, also the front desk staff asked how often I’d like my room made up, I opted for daily, it got cleaned once in my week long stay! Not a bad location though

ALL of the staff were friendly and so accomodating. I really loved that they opened a line of communication via text the day before my reservation. The hotel itself has just gone through a renovation and wow, they did an amazing job! The lobby is nice, open, and organized with a friendly staff member at the desk. The new games room is incredible! It is a huge lounge full of comfortable chairs and a bunch of tables. They have board games you can play, a fooseball table, and 2 arcade games, all in amazing condition. They also have a mini stick mini arena!!! I have never seen anything like it - also in perfect condition. The pool is a good size, nice and deep, not too cold, with a surprisingly fast waterslide!!!! I loved that the hot tub was actually quite hot. Every single space in this hotel is immaculately clean; the room was no exception. The renos really updated the room and made it feel like I was in a fancier downtown city hotel. The bed is beyond comfortable, the TV is huge with tons of channels, the kitchen area has a big mini fridge, coffee maker, and microwave. I loved all the counter space in the bathroom and all the towels you get. The climate control worked very well, too. We made it down to breakfast with only 10 minutes left and it was still fully stocked with hot food and tons of other breakfast food choices. This hotel had lots to keep us entertained, the staff were incredible, and every inch of the hotel was immaculately clean.

The staff was so amazing we were here with a basketball team and didn't play till 3:00 in the afternoon they allowed us to use the swimming pool and the games room after check out everything was clean

Clean and quiet room. Very comfortable

Breakfast was fantastic. The room was clean and smelled great. Staff were all friendly

Bed was uncomfortable and the pillows are terrible.

Room was clean and spacious

Very clean , and courteous staff.

Staff were amazing, room was clean and the lounge was a great place for our hockey families to gather.

Cleanliness, pool and hot tub were fun and well taken care of, great breakfast!

Rooms were well maintained and extremely clean.

Staff was courteous and efficient. Room was very Clean and comfortable. Was pleased there was salsa sauce as a condiment at the continental breakfast.

Excellent deal for what you get. Breakfast. Pool and hot tub. The gym was great. Rooms are clean and efficient

Staff were friendly, responsive to questions. Pool and hot tub were clean and enjoyable. My family loved the games room.

Can't say enough good things about this hotel. Definitely my go to place when i travel out west.

Staff was wonderful. Breakfast was not ideal. No fresh fruit.

great

Although renovations have been taking place for some time, they are always respectful of guests, keeping any noise and inconvenience to a minimum. Parking is still great during exterior reno and lobby is always clean and welcoming. New TVs were installed this week with little or no interruption to guests. I am sure this will be the best hotel in Brooks once everything is complete. Well done!

Very pleased to see the renovations taking place at this time. You will hold the standard as in "raise the bar" in Brooks for sure. Thanks to your Management, Staff and work crews.