到了下午4:00都還沒收到入住的訊息，打電話也一直聯絡不上，到了4:30才有人接電話，真的很糟糕，到了房間後發現浴室很多設備都是壞的，晚上還有樓下的房客來敲門說他們的房間在漏水，問我們浴室是否有積水，但是我們的浴室是乾的啊，真的太爛了

馬桶卡住沒人處理，蓮蓬頭 洗到第三個人就沒熱水。沒有洗衣精跟烹飪油

Spacious.

AVOID IT AT ALL COST! This unit was a major disappointment. It’s a basement-style space with almost no natural light. Bugs and spiders were present in multiple rooms, and the constant noise from the building’s HVAC system made it difficult to rest. The rugs were heavily stained, the sofa appeared to have dried urine, and the chairs were torn. The sheets did not feel clean, and the bathroom amenities were extremely cheap. None of the bedroom or bathroom doors locked, and the loud squeaking made it impossible to move around without waking others. Furthermore, there were no kitchen utensils or cutlery, and the dish soap, shampoo, conditioner, and body wash were all watered down. As for the location, there are homeless folks on drugs all around the building and near the entrance making it very unsafe. I would not recommend this property under any circumstances.

If you are looking for a place for 8-10 people in the downtown, this is it.. well maintained, clean and close to everything

Very close to convention centre No reception for check in

When we arrived, the bedsheets appeared not to have been changed after the last guests. There were stains and numerous hairs. When we went to the “reception desk” there was nobody to be found. On contacting by phone, the manager demanded photographic evidence which I sent, and on reviewing the photos said he would send someone to change the sheets in the morning. I explained that it would be unacceptable for us to sleep in dirty sheets and to please sent someone that night, but nobody came and there was no further communication. So we spent the evening laundering the sheets, and trying to get them dry in the dryer, which took several hours. Could not close bedroom door as it was jammed on its track.

Good value for a spacious place but not everything works, shpwer knob was hard to control, dryer didn't work. However it was good enough.

It’s ok

Excellent location. Very clean and comfortable. Kitchen was equipped with major appliances but no instruction for coffee maker which leaked, no paper towel, dish cloth or scrubber. There was no front office or daily cleaning. Communication was not good.

AC wasn’t working and it was 26° in the unit. I wrote a message, but never got a reply.

The property was in a great location and very clean but I had challenges connecting with the host at some times. The door to the apartment was tricky to operate and would keep unlocking or making a loud sound periodically. But overall, the stay was comfortable.

Amazing location close to Vieux Montreal, downtown andpublic transit. Overall, a great place to stay. A few additions would make it perfect. Beds were pretty comfortable, but a decent chair or two in the living room area would have been very appreciated. There were an adequate amout of dishes and utensils in the kitchen, though only a small bit of counter space in front of the microwave and not place to store any non-refrigeratored food made working in the kitchen challenging. A sheet pan for the oven would have been good too.

No signage. Had to call to figure out how to get in. Could have been cleaner.

PROS - Great location and very spacious for 4 to 6 people. Walkable to Old Montreal and Shopping. Check in and check out was seamless as door codes were accurate. Many parking options close by. CONS - I sent 2 messages via Expedia regarding lack of drinking glasses and the AC - no response. Reception was always unoccupied. Re the glasses we found them UNWASHED in the dishwasher the night before we left. That is the reason behind the 2/5 for cleanliness. We figured out the AC ourselves. There were no kitchen tea towels nor was there was no broom or dust pan. Despite the CONS, we would book here again because of the price, but will adjust our expectations on frills.

The apartment looked as profile shows. Clean, functional and comfortable.location is ok. Some items needs attention: a paper towel would have been helpful, dish wash is there no scrub, coffee machine leaked water, smoke alarm in one of the bedrooms was dismantled only wires showing, door doesn't lock unless one pushes/pulls hard. The worst part was communication - no phone number, no replies to messages in Hotel.com app. Profile in website says reception available no one ever showed up - confirmed by cleaning people in some units that there's never anyone around. So if things are faulty or you need an extra blanket - pretty much screwed. Website says luggage storage - no such thing is available which greatly affected our trip as we had early arrival and late departure from Montreal. The cleaning lady was kind and happen to be there so allowed us to just leave our luggage in the unit without checking in on our day of arrival but for departure we had to walk back to station for luggage storage. An hassle we could have avoided if they had responded to our messages. Hesitant to book again.

Host not responsive, very slow response No checkin instructions were sent in advance We booked for 2 night with Expedia but they said we have confirmation for 1 night only.. stay was overall good but checkin process was very bad & slow

The room is indeed very large with a full kitchen and laundry machine (and dryer). Overall the room was clean although I doubt the floor is washed after each guest as there were visible spots on the floor that were clearly not washed (clear dried spots of spilled juice or something near the bed). Kitchen is fully equipped with all major appliances, although we found the dishes, especially glasses, to be not washed but rather rinsed only and put back into shelves. I am not sure whose responsibility is to wash the dishes (in the dishwasher) as there were no check-out instructions for turning the dishwasher on. Lastly, the bed was very uncomfortable and very squeaky.

Super location. Way too expensiv. Not clean enough. Badly equiped kitchen. Very nice size. Uncomfortably hot without aircon on max. Room needs a solid makeover and rinse

Spacious, well decorated, good location. Only thing to note is that there was no daily housekeeping, the dining table was quite unstable as well. Other than that great experience!