Very near the railway station and nice staff. The staff let us settle down those luggage in the room before they clean the room. These are the only GOOD things I can mention. The others are average or slightly below average. I chose it because I only stayed one night before I left by railway and it is really convenient to walk the station, so I sacrifice somethings.

I have to first start saying that Matteo, was very resourceful and helpful. When I we arrived one of our rooms was super stinky, 😭 I mean smell awful. Once I communicated with the staff (by Whatsapp) he was able to change our room. The hotel is very convenient located to the train station and the ferry. Other than that.. great stay

A perfect location for our stay in Varenna. Really close to the lakefront and ferry port, which was ideal - and only a 5min walk down from the train station. The room was simple, but clean and enough space for 2 of us. We luckily had a lovely view out over the lake. The room was cleaned thoroughly every day, and we made use of the fridge and the coffee maker. We did get quite hot in the room (admittedly - the weather was super hot, so made it worse!) - the aircon seemed to struggle a bit, but the management supplied a fan for the room to help. Easy check-in - with the details having been sent before we arrived, and great communication for the Hotel management.

Spacious room in a perfect location! Short flat walk from the ferry dock, and 5-10 min slightly downhill walk from the train station. Great air conditioning, even kept up during the heat wave while we were there. Didn’t purchase the add-on for breakfast, but did stop by the cafe located in the ground floor of the building for coffee every day. Nicely appointed room with lots of space.

Great service and room was very comfortable.

Terrific Location.

The location is exceptional and facilities were second to none. Loved the breakfast at Bar Tosca.

Very nice stay in Varenna! Great staff! We loved the location . Easy to get to the restaurants, lake , ferry and train. Nice little restaurant on first floor with a wonderful breakfast selection. Varenna was beautiful !

Management staff was great.

Great staff in a great location, readily available over WhatsApp. Will say, the AC didn’t work as well as we would’ve liked and the temperature was set very low and it was still hot. Shower was very small but functional. Was great for our needs

Muy bien todo , ubicación , limpieza , atención todo excelente

Very convenient location.

Amazing location. Quite peaceful and a great spot by train and ferry stations. Beautiful view of the lake

Good in technology

No curtains covering double doors to balcony so no privacy or night shade. Safe did not work and is so small it can be picked up and walked off with; not secured. Paper cups for coffee and coffee pods not replenished for 2nd day stay so couldn’t even make instant. Beat thing is it’s location to restaurant below and waterfront.

Muy buena y excelente lugar

We are well-traveled and know what to expect and are not demanding The treatment we received from whoever is responsible for making our stay great was disgraceful. Despite contacting her, she refused to provide basic provisions that are made available in every hotel or apartment where guests stay, that her room staff had forgotten to leave for us. This happened on two days, even though she had been contacted and made aware. She did not accept responsibility until the second day, BUT still was too lazy to organise to fix the problem. She was only available at reception for a very short period of the day and expected us to stop our tours of the area to fit in with her schedule. I would never recommend this Hotel to anybody because of the service NOT given by the Manager and her slack and disrespectful approach to SERVICE

Excellent location. Contemporary interior. Too small bathroom. Beautiful lake view

No lake view but quiet peaceful room.

Great location, then have to walk too far to go to the train. Stop to go back to Milan. Everything I need was there.