Too much noise

Pictures look better than actual circumstances. Staff are friendly but always need to call front desk for hot water. Need to pay tips in order for them to clean the room better. Curtains is not covering light too well. One of the house keeper toss away my stuff. The staff is willing to buy me the stuff I lost to compensate but still the house keeping service is not professional. Wouldn’t recommend others to this hotel. The room entrance card sometimes not working And one of the bath towel was smelly…….

地點很好，適合我們的中轉逗留休息

It’s very good to shoot staying

雙人床的棉被跟床單竟然用2個單人床包跟床單包覆，棉被竟然是用四張單人床單上下蓋住內哩，根本沒有包覆，一蓋就棉被與被單分離，立刻因為棉絮過敏，沙發髒一看就是沒清過，坐下去全身就癢了，飯店隨時都有一股怪味，感覺是倉庫翻新，又翻得非常粗糙，房間走廊一堆員工再刷漆，工具及毛巾亂丟，不行

A newly renovated hotel right on San Vitores Rd. Stayed here for two nights and the price was pretty reasonable comparing to other 5 star hotels. My arrival time was at midnight and this hotel has 24 hr front desk service, so no need to worry about missing the last check in time. Staffs were pretty friendly and helpful. This hotel has a pool (family friendly) and a gym and doesn't have any restaurants, but famous ramen such as Fujiichiban, Menkui is just about 3 minutes walk distance. Definitely visit Fujita beach (less than 5 minutes walk), the sunset is absolutely gorgeous! Downside: the sound proof isn't that good while I can hear people walking down the hall. But it didn't bother me a lot. Could install some hook in the bathroom. PS: Taxi from the airport to the hotel is 25 USD/one way and it's about 5 min drive. When checking out, you can also ask the front desk to reserve a taxi for you.

新開幕的旅館，員工服務態度很好。也願意解決問題。 不過，因為是新開幕，有些設備仍未齊備，例如：房間內沒有煮咖哩機，微波爐。浴室內沒有毛巾架。 地點很好，走路可到海邊及Guam 鬧區

Our stay was before, during and after the Cat5 - great place for the price! The power stayed on, but the AC went out… could have been worse. The staff was great… I would return again, without hesitation. I’ve stayed at Crown Plaza Guam too, so I am familiar with the area. This place has a store that’s always open, laundry that is cheap, and a water boiling pot in the room!

The rooms were nice, you can tell they actively work to improve the place. The staff were awesome. We got stuck here for typhoon Bavi of course there were some issues from it but overall it did very well and we were never uncomfortable despite the conditions outside.

Great customer service and very accommodating!

Front Desk very helpful , Staff are very friendly Housemaid always cleaning and no complains.Rooms are clean ,and ministore open 24 hrs ..Good place to rent , I'd do it again!!!

Overall, very good.

The staff are all friendly

I loved how they have 24hr convenience store and laundry service. Rooms were very cleaned and had lots of daily necessities in the bathroom like shave comb etc. Staff to are very friendly and helpful. Definitely going to be my new hotel when I go to Guam!

Clean room, good air conditioning,and good service for staff.

Great hotel! Highly Recommend! Very clean and comfortable. Amenities are 5-STAR and staff are very friendly. They have done a really great job with Prioritizing the Customer Experience at this hotel‼️ Kudos‼️👏👏👏👏👏

Hotel Tano is a favorite in Guam! We keep returning for the helpful staff, fantastic location, and overall environment. Very relaxing but close to all of the excitement. Convenient to lots of restaurant and shopping options. Very walkable area.

Great value for the price. Right in the heart of Tumon. Glad to see it turned into a quality hotel.

Room is pretty clean and staff are very helpful if you have any concerns. Location is nice close to the beach.

It was a wonderful stay. It would be perfect if there was a shower curtain in the shower room. Thank you to all the staff. I know you have difficult guest to deal with, but please keep up the great work. I'll be back again around December!