For the price, I wouldn’t recommend staying here.
The host was unresponsive while we were actively trying to access the property. It is an auto-check-in process at certain hours, but we had no idea the room had been changed, so the whole arrival was very confusing.
Know that the hostel is split between two different sides of the building, with one side noticeably more updated and desirable than the other. Which side you stay on seems to depend entirely on the room you’re assigned. Despite booking “Our Room” on their website, we were placed in Room 1979.
If you’re placed in Room 1979, there is a strong moldy/drain odor coming from the private bathroom throughout the stay. Other reviews mention the same issue, so management is likely already aware of it. It also looks rather different than pictured.
What really soured the experience was how concerns were handled. We were given contradictory explanations for why our original booked room was unavailable — first construction noise, then that other guests were already staying there. When we asked whether compensation was possible for being placed in a noticeably worse room with obvious issues, the tone became defensive rather than solution-oriented. Multiple times we were told “we are done with this conversation” or cut off mid-question.
We eventually received a 16% discount, but the experience still left a bad impression. It felt like we were taken for a ride when we asked what was going on, which isn't a great feeling.