唯一缺點：沒有車站接送，對帶著大行李的旅客稍稍不便，其餘不管是房間設備、員工服務態度、溫泉品質，全部無可挑剔的滿分

良好

交通便利，房間很溫馨，讓人很放鬆，服務人員很貼心親切，泡湯很多元且乾淨，早餐麵包很好吃

榻榻米好舒服，鋪床的感覺很像國小畢旅睡大通舖的感覺。服務人員都很有禮貌又熱心，下次來箱根還是會想住這間。 早餐就有點可惜，希望品項可以再多點，至少多個水煮蛋或是牛奶麥片之類的。

風景漂亮設施也很不錯 唯一美中不足的是對於自駕的人來說沒有很好停車的地方停車場距離旅館相當遠，另外旅館本身沒有餐廳想要吃飯就要開車到一兩公里以外的地方才有可能

Chambre traditionnelle japonaise. On dort sur des futons posé au sol sur les tatamis de la chambre. Cela ne peut pas plaire a tout le monde. La chambre n'a pas de douche. Il faut aller se laver à l'onsen de l'hôtel (bain d'eau chaude). Personne pudique s'abstenir car on est tout nue avec d'autres personnes (hommes et femmes sont séparés). L'hôtel est isolé au calme. Le personnel est très gentil. Petit déjeuner simple mais gratuit. On a passé 2 jours et chaque jour il y avait une animation. Glace pilée, dégustation jus de prune. A part cela l'hôtel est a 3 minutes en bas de la gare mais ne pas oublier que l'on est en montagne. Donc cela descend pour aller a l'hôtel mais après il faut remonter. Le trottoir n'est pas large et pas adapté à de grosses valise. Utiliser les sociétés de transfert de bagages si vous avez plusieurs grosses valises.

清潔に保たれている

Everything is exceptional, nice and helpful staff, clean and new environment, from checking in to checking out with extended time of luggage’s storage. Nothing to pick on

Highlight of our trip and wish we stayed longer. If you are looking for a beautiful and quiet place in Hakone, stay here.

Nice staff, friendly and helpful. A lot of cool Twin Peaks stuff made it even better.

Wonderful property with great hot spring facilities

Tranquil, quiet inn with onsite indoor and exterior onsens. Many details which made this feel like an authentic Japanese experience. We enjoyed the footbath multiple times. Our room had no shower so we used the Onsen for that. Breakfast was simple European style pastries, soup and coffee/tea. 5 min walk from bus and train station. Taxis also easy to book using GO app.

This hotel was beautiful inside and out. It was a short walk from the train station and on a stop of the Hakone Loop. A gem!

clean and peaceful

Un séjour parfait. Un lieu avec une vraie identité, un service aux petits oignons et des installations de qualité.

This was such a lovely spot to stay. A very authentic and peaceful Ryokan experience in a beautiful setting. The room was much larger than I expected with a relaxing forest outlook. The staff were very helpful and accomodating, providing a lovely breakfast of pastries and even a lift up to the train with our luggage when we left. It’s not far to walk from the train, but a bit tricky crossing the road when busy. We found it easier to cross further up around the corner when arriving, we had our luggage forwarded for arrival which was very easy. We were hoping to try the little Japanese pub by the train station but it was closed, but ordered Uber eats quite easily, otherwise you can eat in Gora or Hakone Yumoto. Would definitely recommend for a quiet, authentic stay.

La habitación muy bien, muy limpia, de muy buen tamaño. La vista desde la habitación extraordinaria

Suisen was our #1 favorite stay during our 11-night trip in Japan. We spent 2 nights but wished for more. With a dozen rooms, it feels like a cozy B&B run by friends who’ve put thought into everything. The rooms/amenities are very clean, breakfasts simple (with delicious bread), and nighttime snacks prepared with care. Staff dress in black branded tshirts and know your faces, hospitality is next level from orientation to checkout, and you can tell the lounge areas have been curated with someone’s personal touch and artful preferences. The single outdoor onsen (for each gender) is great, but we loved the indoor one even more, especially since the windows open. Suisen was the perfect tatami stay after long days exploring Hakone navigating crowds and surfing on buses “meandering” through the mountain roads. Compare Suisen to another natural onsen we stayed at later. With 450+ rooms, the other place was run like a resort/cruise ship operation. You’re one family in a sea of others, compete for massage chairs/showers, and wait in line to eat. The staff are dressed in fuller uniforms and run around serving all guests. But you get complete breakfast buffets and more baths, pools, and lockers. Along the loop, there are clusters of these resorts; the buses stop right at them. But for Suisen, you have to walk what many would consider to be a narrower-than-average sidewalk. Suisen is more tucked away. It depends on the vibe you want. For us, Suisen was our perfect Mt. Fuji getaway!

Excellent accommodation and location. Staff was was friendly and accommodating.

This place is a hidden gem. The staff were wonderful, the landscape was stunning. We loved the room, the food for breakfast was a nice add on. Pleasant service with beautiful scenery.