Had limited parking which required coordination but worked out. Didn't realize staff needed to meet you on arrival as the reception is not staffed all the time. It was fine but made for a bit chaotic check-in when it was not planned. The room was nice but we were in the front of the hotel and it was a bit loud from other guests coming and going at night.

Everything was excellent, the staff is above and beyond the expectation, very helpful and attentive. Every morning since I had early excursion they prepared a very nice bfast goodies bag for me. On my check out day the staff was helping me to arrange taxi to pick me up at 2 am to the airport and making sure the taxi comes on time. Location is very good easy to go anywhere. The hotel is more like a house with many rooms so my room although is very small but clean and cozy. I will come back and recommend this accommodation place to anyone.

Ariel at front desk was very nice, the room was clean. The location was pretty central to everything we wanted to do but not pretty by any stretch The breakfast was pretty good and the staff friendly. The bad was the smallest shower I have ever seen, and it leaked no matter how we tried to adjust the shower curtain. It smelled humid and the tv didn’t work properly which is not huge if you’re there to explore. Not bad

Very limited amenities, but great staff.

Chambre propre et confortable. Bon petit déjeuner.

The room was lovely and the staff was very nice and helpful, but it was loud during the night. Next to the hotel is a night club, and you can hear the music all night long.

Friendly staff and good breakfast. Close to center of town. Limited hotel parking but plenty on street. Simple rooms but heck the price is reasonable.

Very nice boutique hotel in Punta Arenas. Ariel was especially nice and helped us with our check-in and providing useful information about Punta Arenas. Room and bathroom was very clean and quiet. Breakfast was wonderful with good coffee. Will definitely stay here again next time we're passing through town.

Clean room, nice staff, private parking

Hotel was good for an overnight stay upon arriving in Punta Arenas. Area is quiet, we slept well and we had off-street parking. Would stay here again. The host was very nice, spoke English and was very accommodating with an early check-in and storage of our bags.

Good service

We had a one night stay at the hotel. It’s more like a guest house with some en-suite rooms. We got an en-suite and both the room and bathroom were clean. The facilities were fine for a one night stay. Breakfast was OK. Nothing great.

Staff was excellent. Rooms were very clean. Bed was very comfortable. Showers were hot. Great stay.

Kind staff, delicious breakfast, and a comfortable room! Gracias hotel albatros?

The staff was wonderful and was very helpful. The room was very clean, and comfortable. Great atmosphere here.

Great service from the owners, do you really feel like "you are at home"!

Located in a quiet residential and light commercial area, this hotel was easy walking distance to the attractions this hotel was

Personnel très accueillant, aux petits soins.

Had a great stay - the staff were very friendly and helpful. My room was nice, the bed was very comfortable and everything was very clean. Breakfast was also good with a nice variety of options - fruit, yoghurts, juices, cereal, meat and cheese or pastries. I definitely recommend this hotel and I would stay here again :)

The hotel staff was accommodating and friendly. It was a nice spot to launch our travels.