8.8
非常好
基于 1,000 条评论
清洁度

9.2

客房舒适度

8.4

服务和设施

8.8

旅行者评论 Hotel Roble

每页评论数
20
40
热门评论
Honorio
icon-好友同行
好友同行
10.0
/10
评论于 13几周前

Expedia Group verified review

I like it because it was close to the zocalo and a safe place.
Erika
icon-
10.0
/10
评论于 14几周前

Expedia Group verified review

I love their location and the hotel
Cesar Eduardo
icon-朋友和家人 家庭
朋友和家人 家庭
10.0
/10
评论于 14几周前

Hotels.com verified review

Gracias, todo bien, volvería a venir
Osman Daniel
10.0
/10
评论于 15几周前

Hotels.com verified review

Gracias
Lorena
icon-双人入住
双人入住
10.0
/10
评论于 15几周前

Expedia Group verified review

excelente solo el personal del restaurante nos atendió de mal modo
Juan Diego
icon-
10.0
/10
评论于 16几周前

Expedia Group verified review

Clean Room, Excellent staff
HECTOR VLADIMIR RUIZ
10.0
/10
评论于 17几周前

Expedia Group verified review

Hotel muy centrico, seguro y cerca del metro. Encuentras todo muy cerca
Carlos
10.0
/10
评论于 17几周前

Expedia Group verified review

Muy lindo
Monica
icon-朋友和家人 家庭
朋友和家人 家庭
10.0
/10
评论于 17几周前

Hotels.com verified review

Easy access to the Zocalo and walking distance to various metro entry points.  The staff was very helpful! My mom had to keep some medication cold and the front desk was able to assist. There was also a gentleman who help us find the World Cup games on TV when the restaurant next door didn't allow us to watch it there.  Overall, the excellent service and convenient location made for a great experience.
阅读更多
Fatene
icon-
2.0
/10
评论于 17几周前

Hotels.com verified review

I had a very disappointing experience at this hotel. The room was advertised and sold as including breakfast, but when I arrived, the staff completely refused to provide it unless I paid extra. Despite having already paid for breakfast as part of my booking, I was repeatedly asked for additional money. The staff were not helpful at all when I tried to resolve the breakfast issue. Instead of assisting me, they made me feel like I was begging for something that I had already paid for. The lack of professionalism and customer service was extremely disappointing. To make matters worse, the hotel charges an extra $20 just to use the room safe, which is an essential amenity that should be included in the stay. I would not recommend this hotel due to its misleading practices and poor treatment of guests. Ps: you need to be able to speak spanish as no one at the reception speaks english.
阅读更多
Gabriela Anzures
icon-家庭
家庭
10.0
/10
评论于 17几周前

Expedia Group verified review

Excelente servicio
DANIELA
icon-好友同行
好友同行
10.0
/10
评论于 18几周前

Expedia Group verified review

Fue un excelente servicio, tanto del personal, como de las instalaciones. Es un espacio pequeño, pero con relación al costo y ubicación, totalmente funcionales. Perfecto para vacacionar en el centro de CDMX.
Itzel
icon-朋友和家人 好友同行
朋友和家人 好友同行
10.0
/10
评论于 18几周前

Hotels.com verified review

Fue un espacio increíble.
Agustin
2.0
/10
评论于 18几周前

Hotels.com verified review

No me dieron acceso al hotel porque el centro de la cd de Mexico está encapsulado, traté de comunicarme al hotel pero nunca contestaron mis llamadas.
Reyner
icon-朋友和家人 好友同行
朋友和家人 好友同行
10.0
/10
评论于 19几周前

Hotels.com verified review

Muy bueno, limpio y moderno..
Lizth
icon-亲子同住
亲子同住
10.0
/10
评论于 20几周前

Expedia Group verified review

La habitación es limpia, pero muy pequeña. El personal fue amable. Está muy bien ubicada
jim
10.0
/10
评论于 21几周前

Hotels.com verified review

It was fantastic
Jose Antonio
icon-双人入住
双人入住
10.0
/10
评论于 22几周前

Expedia Group verified review

Excelentes instalaciones Excelente ubicación
JUAN LEOBARDO
icon-双人入住
双人入住
10.0
/10
评论于 22几周前

Hotels.com verified review

Excelente servicio, muy cerca del Zócalo y vías de transporte, muy recomendable
Brian
icon-好友同行
好友同行
4.0
/10
评论于 24几周前

Expedia Group verified review

The staff were hostile and arrogant. The room was not what I expected and they seemed to be pleased about that. They also lied about the opening time of the restaurant. The room itself was very small but fairly clean and tidy. The area around the hotel is not safe after dark and was a long way from points of interest that I wanted to visit. I definitely would not recommend this hotel and WILL NEVER stay here again!
阅读更多
每页评论数
20
40