Spacious and extremely clean room but there is no enclosed shower or bathtub that makes the toilet floor all wet every time after shower. Overall nice and friendly hotel staff with good and immediate service. Food from the hotel is good especially salad, seafood and the fruit smoothies!

何接受

We had the BEST massages ever at the Manaia Spa. While the walk up to the spa is a bit ‘tired’ the walk is more than compensated by the thoroughly professional and therapeutic massages we experienced. The staff here saw that our needs were met at every interaction. It is good to see that this resort is endeavouring to build its good reputation under new strategic management. We have booked again for Christmas with the family. Our grand kids will LOVE the pool!!

Great getaway away from the noise and busy town

Everything was fine.

Good all round really expensive for what you pay for. But staff are amazing

Staff and location were the most outstanding feature of this property. Really made the stay in the country memorable.

Our rooms were not serviced, had to repeat myself a few times with different people about my booking/account errors. Breakfast needed to have some traditional food options, eg: fresh coconut, service in the dining area was very good, public toilets need regular cleaning. Pool area was great.

We very much enjoyed our stay at Samoa Beach Resort. Staff are amazing, the grounds are lovely and staff maintain the grass area and the pool is great. We would highly recommend booking a car through blue pacific they were amazing, cheap and dropped & picked up the car. Car is for you to go and buy food in town. Food at the restaurant is really expensive and not that great to be honest. But staff are lovely and make up for it. Breakfast buffet is good :)

Will stay at Sheraton again in the future.

Friendly and impeccable staff in particular breakfast crew. They were the most genuine and catered to our quick needs. Breakfast buffet menu of great quality. Minor issue with state of room upon check in, however upon advising front desk staff, matter was taken care of immediately. Will stay here again.

Lovely location great for seeing turtles poking the head out from the water, the beach access is challenging as it’s shallow for a long way out and quite cloudy water. But like I said you can see the turtles heads out of the water and it’s a lovely setting for a sunset! Very convenient for the airport if you arriving late or leaving early!

The area had a stench and bugs flying around. Food was average

Overall had a fantastic 7 nights, staff were very welcoming and willing to go above and beyond to make sure we had a good holiday, especially considering the fact I was nursing a broken and a fractured rib from the previous 7 nights in the village, meals were delicious and the rooms were beautiful and clean and well serviced - very comfortable bed! Just love Samoa - highly recommend Sheraton - will be going back that’s for sure!

good aircon, great customer services at check in and restaurants and throughout stay

Room was good could have been better with a deep clean. Nice and spacious - all in all great location for relaxed vibe. Staff was very hospitable probably my favourite part of our stay was interacting with staff! My husband requested they do something in our room as it was our anniversary and they really went all out for us. Appreciate Sheraton resort so much. Will definitely be back.

Beautiful. Friendly

The staff were friendly, welcoming and made our stay VERY special. Thank you Eden (Etena), Matilda, Veronica, all the cultural performers, the chef, Salome and the lovely young lady who made our coffee with the beautiful designs every morning … you are all such a great bunch of people and so helpful on every aspect of customer service.

Loved it

They not good with communication (replying to emails). Staff was very friendly, rooms where cleaned every day, the food at the restaurant where dinner is, is a little bit pricey and they can consider a new menu also, food not on top of the range. They can consider playing more music at the pool so it can bring bring a holiday atmosphere, otherwise it was good